Complaint Review: Cheap fast resumes (Jims) - Internet

Hey “Rika”.

I figured I would take a moment to respond to your review.

First, I will point out that for the last 19 years, I have been writing around 1,000 Resumes for people every year. That means I have successfully served around 19,000 Resume customers. As you can see from this website, apparently only 2 or 3 of them were not happy (like you?) and posted a so-called “Ripoff” report. So, that means that 99.999 percent of my customers have NOT complained about me to “Ripoff” over a 19 year period.

Well, “nothing is certain in life, except death and taxes” . . . and your “review” on this site proves the point :)

Now for the facts . . .

According to my records, you ordered a Resume from me.

As usual, I promptly sent you (within 3 minutes of placing your order in my shopping cart) an email containing a list of that day’s remaining available telephone Resume Interview phone call times. Your job, after receiving the list, was to simply pick a convenient available time for your personal telephone Resume Interview phone call. At that time, I was intending to call you and work with you on the phone to write your Resume, make suggestions, etc. The whole process usually takes less than 45 minutes. Then I send the Resume to each customer via email as a Microsoft Word document. Free revisions are included in the price for a 2 day period. Also included is a free cover letter, advice on the best job-hunting websites to use (for instance, “Use Indeed.com; but don’t waste your time with Linkedin.com”), advice on using Recruiters to find “hidden” job postings, etc.).

As you admit, I did call you as requested!

However, your memory is a little fuzzy, “Rika” -- According to my records, what I actually said was, “Hi! This is Jim calling for your Resume appointment”  (Maybe you were on a cordless phone with bad reception?  Perhaps you simply couldn’t hear me.  Just guessin’ ).

Previously, I had also emailed you to request the details of any Nursing Certifications you had omitted when supplying your work history to me.  You had also not provided what I felt were some important details about previous job duties . . . supporting facts that would be critical in making the future employer reading your resume take you “seriously”. 

“Rika”, the fact is . . . and I say this as a result of 19 years’ experience writing Resumes that DO get people job interview invitations (you can see all the “real” testimonials on my website www.cheapfastresums.com ). . . . that if you only include a “skimpy” description of your previous job duties on your Resume, it conveys the (mistaken) impression that you were either lazy when you wrote the Resume (i.e. “couldn’t take the time/effort” to do a good job describing your past accomplishments) . . . . or (worse!) . . . that you haven’t accomplished very much in your life.  Obviously, we don’t want to convey EITHER of those negative impressions on your Resume.  After all, the entire purpose of a Resume is to get you plenty of job interviews! 

Unfortunately, according to my records, in spite of several *repeated* emails I sent to you, asking you to provide the “missing” information about your credentials and work history -- which I needed before we were to speak on the phone -- you didn’t reply back.

No reply to my repeated emails.

“Rika”, do you maybe have a spam filter?  Or perhaps a “junk mail killer” ap on your computer, that deletes what it thinks is spam?  Maybe that’s why you didn’t get-or-reply to my MULTIPLE emails?

I dunno!

Anyway, “Rika”, I therefore had to cancel your order and refund your payment, because you simply were not replying!

Sorry it didn’t work out.

I hope you have better luck with your next Resume Service.

Best Wishes

Jim the Resume Expert

www.cheapfastresumes.com

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