- Report: #1136172
Complaint Review: Cheapoair - Internet
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Author Not Confirmed
Why?
Cheapoair
Internet, USA
Web:
http://www.cheapoair.com/
Categories:
Business Rating:
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Cheapoair Deliberately offer lower airfare then while purchasing raise price stating lower price no longer available Internet
Used Kayak to vett airfares and Cheapo offered my itinerary for $1300 to 2 days. While still current I clicked through to purchase filling out all of the parameters including submitting credit card info. Repeatedly, the screen indicated I needed to provide a correct credit # which I checked over and over. Tried other credit cards. After 10-15 minutes of wasting time I called their 800 number and explained what had happened to the agent. Told the fare is no longer available and the new fare was $200 more. I was booking a ticket 5 months in advance. Furiously, I accused the agent of representing a company that does bait and switch. Called Aer Lingus directly and booked the exact same itinerary for the original $1300 price.
2 Updates & Rebuttals
cheapOair
new york,New York,
No contact from this customer
#2UPDATE Employee
Wed, May 14, 2014
We offered assistance to help and to determine what took place during the booking process, customer has never contacted our priority cs team.
CheapOair.com
cheapOair
new york,New York,
Customer Support
#3UPDATE Employee
Mon, April 07, 2014
Squash, very sorry for the inconvenince. In order to properly address your complaint, please provide us with the booking details you were searching. We rely on the airlines to update our site, but at times there is a delay. YOu can email us at [email protected] place blog in the subject line.
CheapOair.com
Customer Service team
