- Report: #1228193
Complaint Review: Cheapoair.com - Internet
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Author Not Confirmed
Why?
Cheapoair.com
Internet, USA
Phone:
212-478-0335
Web:
www.cheapoair.com
Categories:
Business Rating:
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Cheapoair.com Scam and unprofessional skill service. Pissed me off Internet
This is my first time to buy ticket with cheapoair. After the day I booked my ticket . I find out that no company is worse than this company. The worst customer service ever. I called to book my ticket with an Indian Agent who speak heavily accent. I spell my name is THIEN, but she put my name is Ethien. I have tried to call them, email them for many many times. The service only say that they still working with my ticket. I bought the ticket on 01 FEB, called them to complaint about my problem after 1 day. Today, 10 MAY 2015 , I cant remember how many time I called them and got same answer. The agent is very rude. Tried to claim that the problem is coming from my fault.
He said that he cant do anything to fix my problem but he is very happy to help me cancel my ticket. I paid 1032$ if I cancel my ticket I get the refund 720$. I lost 312$. My flight is in July. I'm not mean but every time I call the customer service. Always INDIAN pick up phone with heavy accent and unprofessional skill service. They always promise that will call me back within 24-48 hours. Almost 4 months, only I call them and they cant do anything to help me resolve my problem. They are Indian , not Communist. Why are they f***king good at cheating people? I really get mad when that guy say happy to cancel the ticket for me.I will lose my money because their dumbest fault in typing.
Today , I have tried to called them again. Fortunately, the agent who pick up the phone is not Indian. It does not mean that she gave me the good service. She pissed me off, did the same thing with their agent. Claming that this is my fault . Told me that I should call them to fix this problem 2 months agao. I have done a lot. She hang off the phone when I was still talking. What the hell with this service. ( I guarantee that they will say because the phone was disconnect for sure)
The worst company in the world. Anyone who invest your money to this company should consider your decision again. They will bankruptcy soon if keep running the business like this. My dumbest time in my life is booking the ticket with this company. I feel sad when lose my money for nothing but I'm happy to show the world see that this is scam company on my best
