veronica
Oakland,#2Author of original report
Wed, March 27, 2013
I've been contacted by CheapOair this morning, they said they're going to refund the full price of ticket plus the difference of the new ticket I had to buy. It seems that they're working on resolving this issue.
Renee customer service
new york,#3UPDATE Employee
Wed, March 27, 2013
The customer posted on the blog site, so I'm pretty sure she is wanting assistance.
mr default
loganville,#4Consumer Suggestion
Wed, March 27, 2013
dont give them too much information, they will only try to sue you. They had their chance to make things right, didnt they?
Renee customer service
new york,#5UPDATE Employee
Tue, March 26, 2013
Veronica, in order to assist you, we need your 8 digit booking number emailed to our priority customer service team. Place blog in the subject line and we will assist you. Very sorry for the service you received, we will certainly address this as well.
[email protected]
Regards,
Randrews
CheapOair.com