- Report: #923968
Complaint Review: Chicago Motor Cars - West Chicago Illinois
Reported By:
hp414 -
, Wisconsin, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Chicago Motor Cars
27W 333 North Ave West Chicago, Illinois, United States of America
Phone:
Web:
www.chicagomotorcars.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Chicago Motor Cars Chicago Motor Cars Inc Dishonest, Waste of Time West Chicago, Illinois
If you are serious about finding a great car, do NOT buy from Chicago Motor Cars
I'm trying to get my story out there so other people won't have to go through what I did. Buying a car should be fun, Chicago Motor Cars will make your experience anything but.
I have encountered some dishonest people in my life, but not these guys are the WORST! I did everything I was supposed to do, but all they did was play games. Chicago Motor Cars set up three different appointments with me to finalize a sale of a car I had spent a lot of my time discussing and negotiating with them about, and all three times they were a no-show. They had set up the appointments and I had FULL payment. Who does this? DISHONEST, FRAUDULENT people, that's who. They may have nice cars to look at, but trust me on this, that's where you should stop. Quite honestly, shopping here would be the biggest mistake and waste of time; All you will find is trouble. Parin Shah, Frank Sacco, and Mark Foster are quite a (dishonest) team.
I'm trying to get my story out there so other people won't have to go through what I did. Buying a car should be fun, Chicago Motor Cars will make your experience anything but.
I have encountered some dishonest people in my life, but not these guys are the WORST! I did everything I was supposed to do, but all they did was play games. Chicago Motor Cars set up three different appointments with me to finalize a sale of a car I had spent a lot of my time discussing and negotiating with them about, and all three times they were a no-show. They had set up the appointments and I had FULL payment. Who does this? DISHONEST, FRAUDULENT people, that's who. They may have nice cars to look at, but trust me on this, that's where you should stop. Quite honestly, shopping here would be the biggest mistake and waste of time; All you will find is trouble. Parin Shah, Frank Sacco, and Mark Foster are quite a (dishonest) team.
1 Updates & Rebuttals
Jason
DENVER,Colorado,
United States
Experience with Chicago Motor Cars was Fantastic
#2Consumer Comment
Thu, May 03, 2018
I live in Denver where we have 2 Maserati dealerships & multiple exotic car dealers. Despite this, I made the decision to drive to Chicago to purchase a Maserati from Chicago Motor Cars. A decision I do not regret. I purchased a Maserati Quattroporte at a price thousands less than Denver dealers. Plus, the car had far more options and fewer miles. The icing on the cake was that they took my car on trade sight unseen & gave me a trade in value that was on par with Kelley Blue Book. They know what to do to retain customers & 100% stand behind the products that they sell. I rate my Chicago Motor Cars experience a 10/10. I say this after having multiple problems with the Maserati I purchased from them. It started when I decided to drive my car back to Denver in lieu of shipping it & flying home. I figured I’d take a road trip in the new car & truly enjoy it. 4 hrs into the drive home the headlights went out. I contacted CMC & Parin insisted I stay in a hotel on him and be safe. I found the nearest Marriot & stayed the night in Des Moines. The next morning, I hit the road & as I crossed the Iowa/Nebraska border a low oil pressure warning light came on. At this point I was furious. I was going to leave the car in Omaha and fly home to Denver. Parin insisted this was a computer issue with Maserati and it turned out he was right. He was so confident that it was a computer issue, he told me to drive from Omaha to Denver with the low oil pressure light on and if something happened to the $40,000 Ferrari engine in it he would take it back on his dime. I continued home and arrived with the engine intact. Josh then set up an appointment with a Denver Maserati dealer to fix the computer chip for the oil pressure and replaced the headlights. All were under warranty. It took 2 weeks to get the parts in and fix all the issues. I needed a car, so Chicago Motor cars paid for a rental car for me for 2 weeks. I imagine they lost money on my transaction and I think if it happened again Parin would handle it the same way. I was not happy initially but am thrilled with how CMC stood behind their sale. They even gave me the opportunity to ship it back to them on their dime after I got home. Parin & Chicago Motors Cars is a textbook example of how to run a successful business. I have already referred a friend to them and will buy my wife a range rover from them this summer. Work with Parin, Josh and Chicago Motor Cars if the opportunity comes as you will not regret it.
Jason Ferneau, Denver, CO
