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  • Report:  #111286

Complaint Review: Chile Pepper's - Malvern Arkansas

Reported By:
- Hot Springs, Arkansas,
Submitted:
Updated:

Chile Pepper's
1882 Hwy 270 West Malvern, 72104 Arkansas, U.S.A.
Phone:
501-3375400
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My son and i ate lunch at this restaurant, our bill was $30.49 I added $3.00 to the credit card bill as a tip. I checked online that evening and i was charged $36.59 that is $3.10 more then i authorized. Tried to call this restaurant the the cashier (probably the same one) hung up on me.

Donna

Hot Springs, Arkansas
U.S.A.



2 Updates & Rebuttals

Paul

Bartlett,
Illinois,
U.S.A.
Wait until the charge posts

#2Consumer Suggestion

Mon, October 04, 2004

Donna: Until the charge actually posts to the account (~5 days after the transaction was made) you won't see the actual amount of the charge. What the restaurant did is run an authorization for the amount of your bill +20%. This is their way of insuring that there's sufficient available credit on your account (they're guessing that 20% is the most anybody would add as a tip). The authorization caused the higher amount to be temporarily deducted from your available credit, but once the charge itself posts (4-5 days, usually), the difference will be put back.


Layne

Fayetteville,
Arkansas,
U.S.A.
Cheapskate

#3Consumer Comment

Mon, October 04, 2004

Was the service bad? I'm not saying it's okay to steal, but not even leaving a 10% tip is really cheap and crappy.

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