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Chili My Soul bad food bad service rude employees ripoff Encino California
I ordered a bowl of chili verde. When I recieved my order it eas lukewarm and very watery. I informed the waiter and he said "I can't help you, go talk to the manager". I attempted to get the managers attention and explain the problem several times. She was very rude. She said "go get it and bring it to me,I wanna see".
She was at the front counter; there were numerous customers there. I asked her to exchange my meal and she said "we don't do that here!" When I again said I was not happy with my meal. She yelled "too bad" in front of all the customers. I tried to contact the owner Randy Hoffman to no avail. I guess they just do not care about their customers at all.