- Report: #1326701
Complaint Review: Choice Hotels - Nationwide
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Author Not Confirmed
Why?
Choice Hotels
Nationwide, USA
Web:
www.choicehotels.com
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Choice Privileges point program is an intentional deception All kinds of barriers, conditions to their "buy 2 nights and get 1 free" advt. Nationwide
,Last month I tried to make a reservation at MAINSTAY SUITES in Port St. Joe, Fl for the week of Nov 1, 2016 using some of my “privilege” points. Ha, that’s a joke.
The hotel has no vacancies for that week. However, if I change to AAA, Senior or Best Rate – I get all kinds of availability for the same time period.
So what’s going on here – they advertise buy 2 nights get 3rd night free. I have 28,470 points accumulated as of today. I switched from xxxxx to using their facilities a couple of years ago, to take advantage of this offer.
This is the first time I tried to use my accumulated points – I’m told I have to wait until 1 month before I arrive, to reserve if using points. Of course, there will never be any vacancies then at the more popular locations!
I think this is a terrible misrepresentation of their advertizing and it is – INTENTIONAL DECEPTION.
1 Updates & Rebuttals
Here's the deal
#2Author of original report
Sat, December 24, 2016
You must wait till you are inside a 30 day window to use your points. This sucks if you are trying to reserve a popular place or you are in prime time of the year for the location you want.
BEWARE!!!
