- Report: #1325656
Complaint Review: Choxi - Internet
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Author Confirmed
Why?
Choxi
Internet, USA
Phone:
800-538-9798
Web:
http://www.choxi.com
Categories:
Business Rating:
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Choxi Choxi is a complete ripoff-steals your money Internet
I ordered over 6 weeks ago and they state 10-14 days to ship. After a couple of weeks I contacted via chat because I was concerned that I had not received notification of shipment. I was told that they tell people 'allow at least 3 weeks for shipping'. This is a false claim. I contacted via chat again and wasa told they have no idea where my items are and can only give me info when the suppliers update them. Why would they do business with vendors who don't update or ship items. Perhaps because Choxi is taking consumer money and running?
I find it hard to believe that not one of my 5 items has shipped. I tried to get them on chat again only to find out that the chat button has disappeared from their website. I tried to call and was routed directly to the No More Rack customer service voicemail. They haven't been No More Rack in how long?!!!! They charged my card at the time of purchase and now I am sure I am never going to see my money again, along with how many other poor people.
Choxi are a den of thieves, do NOT buy from them. I can't believe their website is still up and taking orders.
1 Updates & Rebuttals
Nomorerack.com Customer Care
New York,New York,
United States of America
Choxi.com - Customer Care
#2UPDATE Employee
Wed, October 05, 2016
Hi,
We are so sorry to hear about the trouble with your order. At Choxi, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : [email protected] ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Choxi - Everything You Love, For Less.
