- Report: #555826
Complaint Review: CIC Credit Monitoring - consumerinfo.com - Experian - Internet
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Author Not Confirmed
Why?
CIC Credit Monitoring - consumerinfo.com - Experian
Internet, United States of America
Phone:
866-431-3471
Web:
http://info.experiandirect.com/
Categories:
Business Rating:
(0)
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CIC Credit Monitoring - consumerinfo.com - Experian Info Experian Direct.com Deceptive bait and switch scam Internet
I wanted a "free" credit report and went to experian direct.com and did not read the fine print that connects a $14.95 monitoring fee after a very brief trial period. I only realized this when I saw my Visa bill and disputed the fee. The fee was already being charged for the next month too! I called them at 866-431-3471. I asked for a cancellation code and she told me they didn't have one but she did give me her agent ID # so I wrote that down. She told me there would be an email coming to verify the cancellation. This is outrageous and misleading for a consumer. When I first went online about a month ago, this link appeared near the top so as an unsuspecting consumer I went there. The only true "FREE" report is by annualcreditreport.com sponsored by the government and now it appears at the top of Google links.
