Edward
Easley,#2Author of original report
Sun, May 23, 2004
As a necessary addendum regarding the excessive overcharges we experienced, Cingular is now referring to any credits previously applied as "Courtesy Credits". Rather than Correction Credits, or Obligatory Credits... Cingular is now calling any and all of our past credits "Courtesy Credits". Boy! Are these guys slick or what?!? And the person that used coined that moniker also told me that I was darn lucky to have received those courtesy credits! This person is a smug self-righteous jerk that is one of their high-level managers down in Florida. Man... don't even try to state your position with this clown because he/she has been trained in *adversarial retort* methods... and when discussing anything with him it's either his way... or the highway! He's never wrong, and Cingular doesn't make mistakes according to this clown. Lastly(at least for now!), Cingulars coverage area in the upstate of SC is pretty bad too. In fact, their overall signal strength and modulation quality is inferior at best. I couldn't even use my phone while I was inside my house... unless I stood on a chair by a certain window in my kitchen and pressed my left cheek hard against the glass. You wouldn't believe the looks I got when family and neighbors came to visit! And then sometimes even that awkward *chair-perched cheek against the glass* contorsion didn't work... so then I'd have to go stand in the middle of the street in front of my house. AND when I say in the middle of the street... I MEAN THAT LITERALLY. Standing in the front yard or on the side of the street the call would not go out or come in. And if I went anywhere near the mailbox... the call would disconnect! I eventually got used to this incredible inconvenience, and it wasn't so bad having to go stand in the middle of the street... unless it was raining. I learned later that my neighbors were spreading rumors that I was having an affair and cheating on my wife... otherwise why wouldn't I be using my phone INSIDE my house like a normal person. Another rumor regarding my sanity started when I was seen talking under an umbrella in a downpour... while standing in the middle of the street! That rumor was actually pretty funny because sometimes I honestly feel like Cingular has just about pushed me over the edge!