- Report: #176269
Complaint Review: Circuit City - Chase Bank - Kennesaw georgia
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Circuit City - Chase Bank
circuitcityrewards.com Kennesaw, georgia, U.S.A.
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Circuit City - Chase Bank ripoff can not pay bill on-line or by phone without $14.95 charge added to your account Kennesaw georgia
i have been a customer of circuit city for years. they recently changed there credit to chase bank.
now they are charging a fee of $14.95 to pay your bill on line. the same charge if pay by phone. they should rethink their credit options and get rid of chase bank.
i will no longer do business with circuit city.
it is easier and more convenient to pay bills on line but should not be charged for it.
Charlene
lynn, Massachusetts
U.S.A.
now they are charging a fee of $14.95 to pay your bill on line. the same charge if pay by phone. they should rethink their credit options and get rid of chase bank.
i will no longer do business with circuit city.
it is easier and more convenient to pay bills on line but should not be charged for it.
Charlene
lynn, Massachusetts
U.S.A.
5 Updates & Rebuttals
Charlene
lynn,Massachusetts,
U.S.A.
circuit city chase bank update
#2Author of original report
Sun, March 26, 2006
i guess i did not read completely. i thought the charge was for any on line payment. did not realize it was only for rush payments. yet when i called circuit city on the phone and chase bank and asked about the fee for on line payments all they said was yes it's new and nothing they can do about it. they never said it was for rush payments. they should have known and explained it to me. too busy to communicate with anyone i guess.
Charlene
lynn,Massachusetts,
U.S.A.
circuit city chase bank update
#3Author of original report
Sun, March 26, 2006
i guess i did not read completely. i thought the charge was for any on line payment. did not realize it was only for rush payments. yet when i called circuit city on the phone and chase bank and asked about the fee for on line payments all they said was yes it's new and nothing they can do about it. they never said it was for rush payments. they should have known and explained it to me. too busy to communicate with anyone i guess.
Chris
Plymouth Meeting,Pennsylvania,
U.S.A.
how to get them to credit the fee back
#4Consumer Suggestion
Sat, March 04, 2006
I had the same situation and was totally outraged! I called and wrote to both Chase and Circuit City. Circuity City said they couldn't do anything and kept referring me to Chase. After I told Chase I am closing my account for a measly $15 fee, they wrote back and said they would credit it back- thankfully After Chase's first response they said the fee is wavied if you pay the balance in full, or the minimum 3 days before the due date. You can pay the minimum within 3 days, but the fee is automatically added. It's the most insane system and not right
Harry Chin
New York,New York,
U.S.A.
Pay my circuit city/chase bill online
#5Consumer Comment
Sat, February 25, 2006
I pay this bill on line every month. There is never an additional fee, unless I want to add a rush payment. I never do a rush payment. I suggest you retry, and don't use the rush option. There should be no additional charge
D
Naples,Florida,
U.S.A.
Yes it stinks that they do that...
#6Consumer Comment
Wed, February 15, 2006
Yes it stinks that they do charge to pay by phone or on-line. But Aren't you able to pay the bill in person? Or god borbid by mail. Please respond.
