Richard
Greer,#2Consumer Comment
Fri, January 19, 2007
you forgot to add that its the rebate company that gets the money, not the store that sold it. only way the seller company gets the money is if its a rebate from the store itself
Tony
Austin,#3Consumer Comment
Mon, January 15, 2007
The sad truth is, rebates in general are offered INSTEAD of a discount at the time of purchase because they offer the company or buisness presenting them the opportunity to "keep that money in their pocket". Statistics show a large percentage of people never send the rebate forms in. CHA-CHING, company gets to keep the money. Forms that ARE sent in are very closely scrutinized for ANY little "I" not dotted or any "T" not crossed so they may deny the rebate. The foundational premise of "rebates" are similar to that of "insurance policies". Both are perfectly legal and proper, and the vast majority are perfectly legitimate. The thing is, "insurance claims adjusters look for any good reason to deny a claim, rebate proccessors look for any good reason to reject a rebate".
Larry
Burbank,#4UPDATE Employee
Sat, January 13, 2007
Hi, I am an employee of Circuit City and I had a customer come in the store a couple days ago with the same problem. I simpily had my CSA call the rebate center and take care of the matter. After they spoke to my CSA they agreed to mail the check. So maybe you should try bringing a copy of the letter into your local Circuit City and see if they can take care of the problem. Good luck!