- Report: #294870
Complaint Review: Circuit City - Atlanta Georgia
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Circuit City
Mall Of Georgia Atlanta, 30024 Georgia, U.S.A.
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Circuit City hang up on a customer Atlanta Georgia
Dear Sir,
I am writing you to inform you that I have just been hung up on 5 times by 3 different stores in the metro Atlanta area. (Gwinnett Mall, Mall of Georgia and Snellville)
I was informed by staff at each of the stores that the Toshiba Laptop I wished to purchase was sold out but would be in this afternoon. I offered to pre pay but was told I could not.
My only option was to call back around 5:00 to see if it came in or hang out at the store.
Thus the reason for my calls.
This is beyond all reason for a business to hang up on a customer that wants to make a $400.00 purchase a total of 15 times.
I called back to each store asking for the manager and was immediately disconnected.
I assume this must be your policy as it happened at all three stores.
I will be sure to tell everyone I know about your complete disregard for customer service.
I only wish I could find the receipts for the many thousands of dollars of merchandise I have purchased from you and return it all!
Regretfully,
Bob
Suwanee, Georgia
U.S.A.
I am writing you to inform you that I have just been hung up on 5 times by 3 different stores in the metro Atlanta area. (Gwinnett Mall, Mall of Georgia and Snellville)
I was informed by staff at each of the stores that the Toshiba Laptop I wished to purchase was sold out but would be in this afternoon. I offered to pre pay but was told I could not.
My only option was to call back around 5:00 to see if it came in or hang out at the store.
Thus the reason for my calls.
This is beyond all reason for a business to hang up on a customer that wants to make a $400.00 purchase a total of 15 times.
I called back to each store asking for the manager and was immediately disconnected.
I assume this must be your policy as it happened at all three stores.
I will be sure to tell everyone I know about your complete disregard for customer service.
I only wish I could find the receipts for the many thousands of dollars of merchandise I have purchased from you and return it all!
Regretfully,
Bob
Suwanee, Georgia
U.S.A.
