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Circuit City ripoff Cary North Carolina
I purchased a 61" RCA HDTV with extented warrenty on 22 Aug 01.
The Tuner went out in Mar 02 I call Circuit and told to call CEI ( Bill the manager) 919-821-5152 to have it repaired they never showed up,or called.
So I call up to get my money back from my extended warrenty since I could get reliabe service. I call RCA up and was told to call CES (im the manager) 919-469-9247 he told me it would be a month.
So 6 may 02 he showed up and confirmed that the tuner was bad. He said it would take 8 weeks to get a tuner. 8 weeks went by I called no tuner, 3 more weeks I went to the store in person no tuner was order.
Time called me at 6:30 pm and told me RCA would not send the tuner.
I called RCA again Wendell said he would check and send it to Reshearch 5 days later nothing.
I just got through talking with Richard district manager from circuit city to try to solve this problem he will call me back later on to day..... to be continued