- Report: #112657
Complaint Review: Circuit City - Rochester New York
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Author Not Confirmed
Why?
Circuit City
Ciruit City #3154 Location At 140 Greece Ridge Center Rochester, 14480 New York, U.S.A.
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Circuit City Sold me a floor model that didn't work and gave me trouble when I returned it Rochester New York
Circuit city sold me a crappy floor model Sony TV. I walked up to a salesperson and said I want that 19" RCA tv right there, and he's all like I will sell you this more expensive 21" sony floor model for the same price. It didn't have a remote control, but I already had a universal one at home. I got it home and turned it on. The reception was horrible and the closed captioning was stuck on. I took it back and the manager comes out and yells at me because I don't have the box.
I had to get irate before they finally exchanged it for the new working RCA one that I wanted in the first place, but what a pain in the *ss. Keep your crappy floor models Circuit city. I make more money now. I have bought a lot of expensive electronics since, but not from Circuit city. Too bad for you. I advise anyone else to not buy from them either. They are dishonest.
Blerbinma
Rochester, New York
U.S.A.
I had to get irate before they finally exchanged it for the new working RCA one that I wanted in the first place, but what a pain in the *ss. Keep your crappy floor models Circuit city. I make more money now. I have bought a lot of expensive electronics since, but not from Circuit city. Too bad for you. I advise anyone else to not buy from them either. They are dishonest.
Blerbinma
Rochester, New York
U.S.A.
1 Updates & Rebuttals
Csa
---,Ohio,
U.S.A.
i cant stand customers like you.
#2UPDATE Employee
Thu, October 21, 2004
wait... did the sales associate force you to buy the "crappy" floor model television? did he twist your arm and hold you at gunpoint and make you do it? no. i didnt think so. stop blaming circuit city becuase you made a bad decision. and here's some knowledge for the future : circuit city employees are not the people that make the product. so when i breaks or is defective, we are not the ones that you should be yelling at. and also, when customers get irate, associates get irritated and are less likely to be nice and pull favors for you. hence, maybe if you had explained right off that if was a floor model that hadnt come with a box, and if you had been pleasant instead of 'irate' it might not have taken so long for them to exchange the product for you. a manager is very rarely pulled into a return unless a customer is being unruly.
