- Report: #171500
Complaint Review: Citi- BPOil - Wilmington Delaware
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Author Confirmed
Why?
Citi- BPOil
P.O. Box 15687 Wilmington Delaware 19808 Wilmington, 19808 Delaware, U.S.A.
Phone:
800-533.5600
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Citi-Bank BPOil Ruining my otherwise good credit standing ripoff Wilmington Delaware
Although I am aware that one should check on their credit reports periodically. I didn't until yesterday when trying to negotiate a personal loan.
Much to my surprise, there was a flag on a credit card account that I do not even possess! I've never received a bill from these people and yet it says that I have an outstanding balance of $350. However, it indicates that I am currently past due $100!
The only other notation is: "canceled by credit grantor" what ever that means.
I called Citi-Bank and was given the response "we will check into this." Nothing heard back from them.
I have tried calling the number above several times and receive only hang-ups. Finally I got through and was given another phone number to Citi-Amaco customer service department (1.800.850.6266)
I talked to someone finally who sounded legitimate. He agreed that my name was not in their system.
He suggested that I write to Citi Corp Credit Service Credit Dept. (PO Box 6003 Hagerstown MD 21747-6003 FAX: 301.714.5958) and tell them our story and ask that this be removed from our credit report.
Does anyone know of any investigation into this company?
Scott
Lafayette, Indiana
U.S.A.
Much to my surprise, there was a flag on a credit card account that I do not even possess! I've never received a bill from these people and yet it says that I have an outstanding balance of $350. However, it indicates that I am currently past due $100!
The only other notation is: "canceled by credit grantor" what ever that means.
I called Citi-Bank and was given the response "we will check into this." Nothing heard back from them.
I have tried calling the number above several times and receive only hang-ups. Finally I got through and was given another phone number to Citi-Amaco customer service department (1.800.850.6266)
I talked to someone finally who sounded legitimate. He agreed that my name was not in their system.
He suggested that I write to Citi Corp Credit Service Credit Dept. (PO Box 6003 Hagerstown MD 21747-6003 FAX: 301.714.5958) and tell them our story and ask that this be removed from our credit report.
Does anyone know of any investigation into this company?
Scott
Lafayette, Indiana
U.S.A.
2 Updates & Rebuttals
Kristina
Cleveland,Ohio,
U.S.A.
BP/CITI Credit Card
#2Consumer Suggestion
Mon, March 27, 2006
Back in Jan 2005 I was issued a BP gas card through Citi Bank. A month later I received a letter indicating my PIN for the card, however my card never arrived. There was no number to reach the credit card company, and the number on the PIN letter was no longer in service. I recently checked my credit through Experian, and saw that the card was "open" and "active", however, I never received the card to even activate! I had wrote numerous letters to the company to cancel the card, but I never heard a response. I wanted this closed and off my credit report, since I have never used, and will never use the card. I contacted the Experian dispute department, and I was able to close the account through disputing the account on my credit report. In my search for a phone number and address for this company, I realized there were a lot more victims of the credit card company. So I thought I would share my experiance and how I resolved it. If you have this problem, this is what I did.... I went onto the Experian website (Experian.com) and ordered my free report for the year. When you go under the section to review open accounts ect., I disputed the information for the BP/CITI account, and advised them of my situation. Today, I received a letter in the mail from Experian advising me the account has been closed per consumer request. I am not sure how Experian was able to get ahold of this company, but if you are having this problem as well, I WOULD HIGHLY RECOMMEND THE ABOVE MENTIONED STEPS! I am not sure what the deal is with BP/CITI but I will never get a card through them again!
Scott
Lafayette,Indiana,
U.S.A.
A week has passed since I sent a certified letter to BP OIL
#3Author of original report
Wed, February 01, 2006
. Today it was returned--address no longer in use by this company. Does anyone have an updated address for BPOIL? Thanks
