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  • Report:  #197473

Complaint Review: CITIBAGS - Nathan Traders - Houston Texas

Reported By:
- Dartmouth, Nova Scotia,
Submitted:
Updated:

CITIBAGS - Nathan Traders
8226 Worthington Drive Houston, Texas, U.S.A.
Phone:
713-4808899
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I recently made a purchase on the Internet via Paypal to a company by the name of CITIBAGS aka NATHAN TRADERS out of Houston, Texas.

I have reported this company to Paypal, as they are taking payments for them however, they are on the internet as fraudulent (people never receive the goods promised).

Paypal continues to "verify" them as a member in good standing, effectively aiding and abetting their deceptive scheme. Paypal seller ID for this company is "EXCLUSIVEBAG".

More information:

Nathan Traders

8226 Worthington Dr.

Houston, TX zip code

(713) 480-8899

Total transaction amount was $156.00USD, a portion of which was debited to my Paypal account ($56.97USD), and the balance debited to my VISA card ($99.03USD).

BEWARE, I AM STILL FIGHTING WITH BOTH PAYPAL AND THE VISA COMPANY TO GET MY FUNDS BACK. I cannot believe that with so much detail on the company, something cannot be done on our behalf. What about a VISA chargeback - doesn't something like that exist? If nothing else, I think Paypal should give me my money back for wrongfully representing this company!!

Colleen

Dartmouth, Nova Scotia
Canada


3 Updates & Rebuttals

Colleen

Dartmouth,
Nova Scotia,
Canada
PAYPAL GOT ME MY MONEY BACK!

#2Author of original report

Mon, July 03, 2006

To update everyone on my dealings with citibags.com (aka Nathan Traders), as you know I sent the money for my LV bag to citibags via Paypal.......thank goodness. I raised a claim with Paypal for "non receipt of merchandise". Their buyer protection program went into effect and they have recovered all my funds ($156.00USD). Paypal took 3/4s of the amount owed to me direct from citibags' Paypal account ($129.40USD). The balance was recovered when citibags was contacted my Paypal and they subsequently issued me a refund ($26.90USD). Paypal came through for me; pleasantly surprised. This is the only way I will pay sellers in the future. Regards.......


Colleen

Dartmouth,
Nova Scotia,
Canada
UPDATE - STILL NO BAG!

#3Author of original report

Thu, June 29, 2006

Hi, Paypal sent Nathan Traders an e-mail on June 20th requesting detail re my transaction with them. It is now June 29th and they have not heard a word from their Paypal user (Paypal ID: EXCLUSIVEBAG). I have requested both the VISA company and Paypal to investigate this seller a) because Paypal is still verifying them as a member in good standing, and b) Citibags apparently takes VISA, MASTERCARD & AMERICAN EXPRESS; all of which should be notified of their behaviour toward card users. I'll keep you posted!


Colleen

Dartmouth,
Nova Scotia,
Canada
UPDATE - STILL NO BAG!

#4Author of original report

Thu, June 29, 2006

Hi, Paypal sent Nathan Traders an e-mail on June 20th requesting detail re my transaction with them. It is now June 29th and they have not heard a word from their Paypal user (Paypal ID: EXCLUSIVEBAG). I have requested both the VISA company and Paypal to investigate this seller a) because Paypal is still verifying them as a member in good standing, and b) Citibags apparently takes VISA, MASTERCARD & AMERICAN EXPRESS; all of which should be notified of their behaviour toward card users. I'll keep you posted!

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