- Report: #155385
Complaint Review: Citibank - The Lakes Nevada
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Author Confirmed
Why?
Citibank
PO Box 6413 The Lakes, 88901 Nevada, U.S.A.
Phone:
800-967-8500
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Citibank punishes early payers, and on-time payments are considered late The Lakes Nevada
I called to complain about being charged interest even though payment in full was posted on the due date, and was told that payments are considered late if received after 1pm on the due date. Is there another business on the planet that uses the due date as the late date????
In addition, the rep said that they had shortened my grace period from 25 days to 20 days because I habitually paid early! The customer rep volunteered to restore it to 25 days.
Nice customer service rep. Bad corporation.
Steven
Pt. Townsend, Washington
U.S.A.
In addition, the rep said that they had shortened my grace period from 25 days to 20 days because I habitually paid early! The customer rep volunteered to restore it to 25 days.
Nice customer service rep. Bad corporation.
Steven
Pt. Townsend, Washington
U.S.A.
