- Report: #374724
Complaint Review: CitiMortgage - Southfield Michigan
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Author Confirmed
Why?
CitiMortgage
100 Galleria Officentre - Suite 300 Southfield, 48034-8409 Michigan, U.S.A.
Phone:
800-667-8428
Web:
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Tell us has your experience with this business or person been good?
CitiMortgage - Joseph A. Sermo, Loan Consultant I was promised no fee for a declined loan but had a $440 fee deducted from my account. Southfield Michigan
*Author of original report: CitiMortgage Refunds my fee after eight weeks.
*Author of original report: CitiMortgage Refunds my fee after eight weeks.
*Author of original report: CitiMortgage Refunds my fee after eight weeks.
*Author of original report: CitiMortgage Refunds my fee after eight weeks.
*Author of original report: Resolution by Refund
I applied for a refinance of my home from CitiMortgage and was told by the loan consultant that there was a fee of $440 but would be refunded if my loan was declined. The fee was deducted two days before I got a letter saying that my loan was declined. It has been six weeks with weekly correspondence with the loan consultant and I still have not received a refund and nor have I got any indication that it will be refunded.
Philip
Dayton, Ohio
U.S.A.
Philip
Dayton, Ohio
U.S.A.
5 Updates & Rebuttals
Pbharewood
Dayton,Ohio,
U.S.A.
Resolution by Refund
#2Author of original report
Wed, January 07, 2009
After more than 7 weeks I was told that the paperwork was misplaced for the refund. It was resubmitted and my refund was completed a few days later.
Pbharewood
Dayton,Ohio,
U.S.A.
CitiMortgage Refunds my fee after eight weeks.
#3Author of original report
Sat, October 25, 2008
After eight weeks of calling and / or emailing once a week I finally got my fee refunded.
Pbharewood
Dayton,Ohio,
U.S.A.
CitiMortgage Refunds my fee after eight weeks.
#4Author of original report
Sat, October 25, 2008
After eight weeks of calling and / or emailing once a week I finally got my fee refunded.
Pbharewood
Dayton,Ohio,
U.S.A.
CitiMortgage Refunds my fee after eight weeks.
#5Author of original report
Sat, October 25, 2008
After eight weeks of calling and / or emailing once a week I finally got my fee refunded.
Pbharewood
Dayton,Ohio,
U.S.A.
CitiMortgage Refunds my fee after eight weeks.
#6Author of original report
Sat, October 25, 2008
After eight weeks of calling and / or emailing once a week I finally got my fee refunded.
