David
Los Alamitos,#2Consumer Comment
Mon, June 29, 2009
I signed up for the program in Dec 2008. I should have received some gas vouchers by now but have not. The timeline on their website suggests that I should have received my first voucher in April. I filled out a form on their website and sent in my complaint in that manner. I never got a response from them. I found several folks online complaining on various sites about this program, and found a customer service number 480-455-5192. I called it and spoke to Karely and she claimed that I would get Visa gift cards in the mail within 7-10 business days. That time period has passed and I still haven't received anything. When I went to call the above number to complain again, it is now just a recording, stating that they handle all customer service online. I guess it's easier for them to ignore the complaints this way rather than dealing with irate callers. I saw a rumor that they laid off their entire company, so I drove down to their Mesa office to check it out. Their doors were still open, but when I went inside, I didn't see a SINGLE employee in the entire building! So how are they going to fulfill their obligations when they claim they are falling behind due to unanticipated volume, yet they don't have any employees left? It's also interesting that this program has been under several different names, addresses, and phone numbers in the recent past. What does that tell you? BBB gives them a F rating: http://central-northern-western-arizona.bbb.org/WWWRoot/Report.aspx?site=30&bbb=1126&firm=1000001718 Three articles in the St Pete Times about BBZ/Incentive Intl and another similar company they took the business plan from that was ALSO investigated for fraud and has shut down: http://www.tampabay.com/news/business/corporate/article1013129.ece http://www.tampabay.com/news/business/retail/article1011542.ece http://www.tampabay.com/news/humaninterest/article981586.ece It seems that Sr VP Troy Warren is a very busy man scamming people from coast to coast for well over a decade. President Justin Elenburg also has his shady associations, from SearchBigDaddy to GoNoSalesSystem, associating with another known master of fraud Ewen Chia. The more you dig, the more layers of fraud you uncover. It's truly sickening. I got both Mr Warren's and Mr Elenburg's business cards at their office and have tried calling them, but neither have returned my calls.
Happy&satisfied
Los Angeles,#3Consumer Comment
Thu, June 18, 2009
Hey Ben, Then call the place. thats all you gotta do ask questions. I did (hence HAPPY&SATISFIED) heres the number 480-455-5194
Ben
Redondo Beach,#4Consumer Comment
Wed, June 17, 2009
After reading complaints about ClaimYourGas on numerous boards, I was stunned to see someone claiming to be "happy and satisfied". You said: "But, I followed the rules! I did'nt make claims of fraudulance when I was not full-filling my end." Well, I have faithfully followed their procedures and each month get a cheery email saying that all is well and my gift card is on its way. And I *did* get 1 card, for my December submission. Since then, no gift cards, no responses to my inquiries, just meaningless email promises. So, maybe the originator of this thread (who you referred to as "Honey"? Sheesh) didn't follow all their rules but many of us have done exactly what is required and are still being ignored by this fraudulent scam.
Happy&satisfied
Los Angeles,#5Consumer Suggestion
Tue, June 09, 2009
Well heres another person who does'nt read directions or follow guidelines. Honey, take a little time & read. You make it plain as day in your "rip off report" that you did'nt follow the EASY & SIMPLE rules. I was once inpatient & said some not so nice things about Incentive International, until they proved me wrong & caught up to all the mass of business they have accumulated. I have declared that the business stands behind their word. But, I followed the rules! I did'nt make claims of fraudulance when I was not full-filling my end. You followed the rules to claim your complaint, now do the same for your Gas!!! Take a little time to read before participating in anything. Just a little common sense. Really!