Complaint Review: ClaimyourGas.com - Mesa Arizona

The "happy and satisfied" "customer" above is full of it, and is probably one of the higher-ups at BBZ/Incentive Intl. I signed up for the program in Dec 2008. I should have received some gas vouchers by now but have not. I get emails from them saying they processed my receipts successfully and will send a voucher soon. The timeline on their website suggests that I should have received my first voucher in April. I filled out a form on their website and sent in my complaint in that manner. I never got a response from them. I found several folks online complaining on various sites about this program, and found a customer service number 480-455-5192. I called it and spoke to Karely and she claimed that I would get Visa gift cards in the mail within 7-10 business days. That time period has passed and I still haven't received anything. When I went to call the above number to complain again, it is now just a recording, stating that they handle all customer service online. I guess it's easier for them to ignore the complaints this way rather than dealing with irate callers. I saw a rumor that they laid off their entire company, so I drove down to their Mesa office to check it out. Their doors were still open, but when I went inside, I didn't see a SINGLE employee in the entire building! So how are they going to fulfill their obligations when they claim they are falling behind due to unanticipated volume, yet they don't have any employees left? It's also interesting that this program has been under several different names, addresses, and phone numbers in the recent past. What does that tell you? BBB gives them a F rating: http://central-northern-western-arizona.bbb.org/WWWRoot/Report.aspx?site=30&bbb=1126&firm=1000001718 Three articles in the St Pete Times about BBZ/Incentive Intl and another similar company they took the business plan from that was ALSO investigated for fraud and has shut down: http://www.tampabay.com/news/business/corporate/article1013129.ece http://www.tampabay.com/news/business/retail/article1011542.ece http://www.tampabay.com/news/humaninterest/article981586.ece It seems that Sr VP Troy Warren is a very busy man scamming people from coast to coast for well over a decade. President Justin Elenburg also has his shady associations, from SearchBigDaddy to GoNoSalesSystem, associating with another known master of fraud Ewen Chia. The more you dig, the more layers of fraud you uncover. It's truly sickening. I got both Mr Warren's and Mr Elenburg's business cards at their office and have tried calling them, but neither have returned my calls.

Debbie, When I was having my "issues" with Incentive International, I spoke quite frequently with a young man in their customer service department by the name of Steve. He not only answered ALL my detailed questions, he fixed my problem! My problem was that I had'nt received my gift cards from the previous 2 months. He quickly (while I was on the line) researched into my account and found what the problem was. And, it was'nt that major a problem in the first place. Within the week I got my gift cards & now have nothing but great things to say about the company. I'm on a $150.00 program, I will continue to follow & particpate in this great incentive program! I am including Steve's email, so that you can contact him & have him assist you as well. [email protected] Times are tuff, Incentive International is really making the effort to help us out. - Uncle Charlie

Debbie, When I was having my "issues" with Incentive International, I spoke quite frequently with a young man in their customer service department by the name of Steve. He not only answered ALL my detailed questions, he fixed my problem! My problem was that I had'nt received my gift cards from the previous 2 months. He quickly (while I was on the line) researched into my account and found what the problem was. And, it was'nt that major a problem in the first place. Within the week I got my gift cards & now have nothing but great things to say about the company. I'm on a $150.00 program, I will continue to follow & particpate in this great incentive program! I am including Steve's email, so that you can contact him & have him assist you as well. [email protected] Times are tuff, Incentive International is really making the effort to help us out. - Uncle Charlie

Debbie, When I was having my "issues" with Incentive International, I spoke quite frequently with a young man in their customer service department by the name of Steve. He not only answered ALL my detailed questions, he fixed my problem! My problem was that I had'nt received my gift cards from the previous 2 months. He quickly (while I was on the line) researched into my account and found what the problem was. And, it was'nt that major a problem in the first place. Within the week I got my gift cards & now have nothing but great things to say about the company. I'm on a $150.00 program, I will continue to follow & particpate in this great incentive program! I am including Steve's email, so that you can contact him & have him assist you as well. [email protected] Times are tuff, Incentive International is really making the effort to help us out. - Uncle Charlie