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  • Report:  #334567

Complaint Review: Classic Cakes - Salisbury Maryland

Reported By:
- Newark, Delaware,
Submitted:
Updated:

Classic Cakes
1305 S Division St Salisbury, 21804 Maryland, U.S.A.
Phone:
410-860-5300
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This company most definitely needs customer service training. I contacted the company to obtain information about making a purchase and they did not respond until the following week. Their response was that they were busy due to the holiday. Basically, what they are telling me, we have enough business and don't need yours. Their idea of customer satisfaction is to say "sorry"!

Although their website says homeade (shouldn't that be homemade?), they use mixes purchased at your local supermarket. Homemade doesn't necessarily mean made from scratch! How deceptive. I wouldn't trust this company to provide product for my special occasion.

Teresa

Newark, Delaware

U.S.A.


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