- Report: #1104567
Complaint Review: clearance.co - Select State/Province
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clearance.co
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www.clearance.co
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clearance.co overstock clearance scammers, ship cardboard pictures instead items Internet
Popular pop-up website. Ordered 1.5 month ago child educational touch screen tablet. I contacted company trough web portal for shipment status 3 times, they were stating that it was shipped and again shipped. I ask for shipment tracking number trough the customer service website, and next day we received a package from China. It had inside cardboard with picture of the tablet! Just unbelievable! Next step I am calling my bank for backing up transaction.
2 Updates & Rebuttals
Clearance.co
Pacific Palisades,California,
We are sorry for your dissatisfaction in the product you ordered
#2UPDATE Employee
Mon, June 09, 2014
Dear Valued Customer.
We are very sorry to hear that you were dissatisfied with the product that you purchased off our website. We have a large volume of orders and a very low percentage of those have problems. If an issue ever does arise, we do everything in our power to resolve them. With that said, you clearly had a negative experience. We want your business and we want to offer you some type of credit or adjustment for your frustrations. Please reach out to us at [email protected], or contact us on our website http://www.clearance.co/contacts. Let us know the order number, and let us know the issue with the order. Please also reference Ripoff Report and my name, John Long, and I will personally escalate this matter. Again, we are very sorry and we are here to resolve this.
Our Apologies,
Clearance.co
Tyg
Pahrump,Nevada,
Sad but FUNNY!!!
#3General Comment
Thu, December 05, 2013
Im not laughing at you, but you have to admit that it is a rather s****y thing for them to do but FUNNY!!!I had a similar incident with Ebay. Actually it was my father who had the incident I was the one paying for it. He bid on what he THOUGHT was a 10ft italian tapestry. Ended up at like $400.00. When it arrived, it was a POSTCARD of the tapestry. My father and his rather selective reading did not see that it was a postcard. Make sure if you have the site page saved that they did not list a pic as the selling product. If so you will have a difficult time recovering your funds. When we disputed this, they showed us WHERE it listed the item as a postcard.
