- Report: #585136
Complaint Review: Click And Buy - London Select State/Province
Reported By:
Ron -
Erie, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Click And Buy
Lincoln House, 137/143 Hammersmith Road, London London, Select State/Province, United States of America
Phone:
+44 (0)20 7153 9160
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Click And Buy click and buy international limited click and buy does not respond to my query to refund me amount due after cancellation of service London, Other
February 2009, I purchased anti-virus software from a provider that uses click and buy as a third party pay. The software company automatically annually charges a fee for this service.
Through no fault of the software company or their product, I experienced trouble with my computer, but in a short time corrected the problem with a new system loaded with free anti-virus and anti-spyware applications other than the original product.
February 2010, I completely forgot about the software company and their auto-renewal service. I was reminded, though, when click and buy charged my checking account for the amount of the renewal. I contacted the software company to cancel and no problem. My problem is click and buy who I emailed for the refund that they charged and I am still waiting.
Something's not cricket.
Through no fault of the software company or their product, I experienced trouble with my computer, but in a short time corrected the problem with a new system loaded with free anti-virus and anti-spyware applications other than the original product.
February 2010, I completely forgot about the software company and their auto-renewal service. I was reminded, though, when click and buy charged my checking account for the amount of the renewal. I contacted the software company to cancel and no problem. My problem is click and buy who I emailed for the refund that they charged and I am still waiting.
Something's not cricket.
