- Report: #461280
Complaint Review: Club Tan; Shab Daghigh - Hillsboro Oregon
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Club Tan; Shab Daghigh
1995 NW 185th Ave, Hillsboro, 97124 Oregon, U.S.A.
Phone:
503-645-7555
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Club Tan; Shab Daghigh Club Tan manager Shab unlawfully charges credit cards and deceives customers Hillsboro Oregon
Club Tan of Oregon, more importantly Shab Daghigh, manager of the Tanasbourne location, unlawfully charged my credit card hundreds of dollars. Upon cancellation of an upgrade to my membership she assured me that I had been refunded. Several months later I was charged again and refunded by my credit card company after filing an affidavit. After 8 communication free months, I received an unexpected and shocking letter from a collections company stating that I owe 800 dollars. I immediately called Club Tan to speak to Shab and after explaining the situation she hung up on me. The bottom line is that she lies and steals from her customers. I assure you I'm not the only person in the Portland area to fall prey to Shab and the deception of Club Tan.
In addition to my current issues with Club Tan, my previous experiences were also less than pleasant. Upon simple observation, I have watched Shab disrespect her employees, talk inappropriately of her customers, both to their faces and behind their backs, and force her salon services on people that clearly do not want them. She single handedly sours the Club Tan name for me and many people I know.
Kelsey
Beaverton, Oregon
U.S.A.
In addition to my current issues with Club Tan, my previous experiences were also less than pleasant. Upon simple observation, I have watched Shab disrespect her employees, talk inappropriately of her customers, both to their faces and behind their backs, and force her salon services on people that clearly do not want them. She single handedly sours the Club Tan name for me and many people I know.
Kelsey
Beaverton, Oregon
U.S.A.
3 Updates & Rebuttals
Brodee
Jefferson,Oregon,
U.S.A.
Don't blame the employees
#2UPDATE EX-employee responds
Sat, August 01, 2009
As a former 3-store manager for Club Tan (including the Tanasbourne location in 1997), I can tell you that it is not the store employees that are constantly charging your account. It's the corporate office and the owner, Ron Zemp. Once you sign up for an auto debit membership, your info goes to the corporate office. Once you cancel, your cancelation request also goes to the corporate office. The employees at the individual locations have absolutely nothing to do with it. Of course when I worked there, I think I was the only store manager who wasn't constantly high on something. Hopefully that has changed now. Either way, I never knew one trustworthy employee there - especially the owner and his corporate drones. I take that back - there was one fantastic District Manager in 1997. She walked out once she finally became fed up with Ron Zemp's crap. Either way - it's an absolutely horrible company. If you have to go there, only pay in cash!!! Do not give them any access to your checking account.
Brodee
Jefferson,Oregon,
U.S.A.
Don't blame the employees
#3UPDATE EX-employee responds
Sat, August 01, 2009
As a former 3-store manager for Club Tan (including the Tanasbourne location in 1997), I can tell you that it is not the store employees that are constantly charging your account. It's the corporate office and the owner, Ron Zemp. Once you sign up for an auto debit membership, your info goes to the corporate office. Once you cancel, your cancelation request also goes to the corporate office. The employees at the individual locations have absolutely nothing to do with it. Of course when I worked there, I think I was the only store manager who wasn't constantly high on something. Hopefully that has changed now. Either way, I never knew one trustworthy employee there - especially the owner and his corporate drones. I take that back - there was one fantastic District Manager in 1997. She walked out once she finally became fed up with Ron Zemp's crap. Either way - it's an absolutely horrible company. If you have to go there, only pay in cash!!! Do not give them any access to your checking account.
Brodee
Jefferson,Oregon,
U.S.A.
Don't blame the employees
#4UPDATE EX-employee responds
Sat, August 01, 2009
As a former 3-store manager for Club Tan (including the Tanasbourne location in 1997), I can tell you that it is not the store employees that are constantly charging your account. It's the corporate office and the owner, Ron Zemp. Once you sign up for an auto debit membership, your info goes to the corporate office. Once you cancel, your cancelation request also goes to the corporate office. The employees at the individual locations have absolutely nothing to do with it. Of course when I worked there, I think I was the only store manager who wasn't constantly high on something. Hopefully that has changed now. Either way, I never knew one trustworthy employee there - especially the owner and his corporate drones. I take that back - there was one fantastic District Manager in 1997. She walked out once she finally became fed up with Ron Zemp's crap. Either way - it's an absolutely horrible company. If you have to go there, only pay in cash!!! Do not give them any access to your checking account.
