Lgmster
Jackson,#2Consumer Suggestion
Sat, June 28, 2008
Hey, you better do it now. When I tried to return one that I bought on a Thursday that Saturday, the office was closed up. So, I thought the 3 day period would roll over to Monday. WHen I went in on Monday they refused to take the papers back and said it was pass the 3 business days. Now, tell me this, Is business days Monday-Friday? IF the office is not open on Saturday then the next business day would be Monday, correct? Also, the owner ask when did I bring it up there and when I told him he swore he was in the office. I made 3 recordings of the office locked up with padlocks and the time of day I went. I had witnesses from 3 other businesses in the area that said they are hardly open on Saturdays if ever and that they were not open then. I am in the process of having to sue these guys to get out of the contract. With video and other business owners on both sides of the business as witness to me being there to return the paper he still insist he was there. I got closeups of the padlocks on the door and even the neighboring business took pictures.. So, my advice is to get it done before the 3 days are up so you can avoid this hassle. Kirby is a great product-The salesman and distributors makes the people take a second look and return it. Maybe Kirby should consider direct sales from there factory.. I am sure their sales would increase without the greaseballs making the product look bad