Complaint Review: CNC specialty products - levan Utah

Dealing with Maggie Baum of CNC Specialty Products, aka Blackburn Machine is an   appalling, untrustworthy experience

When a business representative is untruthful to a customer, they have no respect for the customer. Repetitive untruths is a slap in one's face.

I ordered a trigger assembly and made immediate payment. It took 3 weeks to receive it.

 For 2 months, (11 weeks,) I tried to get a refund for the return of this an unused item.

What I got, and its all documented, is one lie after another. Bullsh*t upon bullsh*t and repeated broken promises.  Promises again and again to mail my refund ..the same day, the next day, the next week, oh tomorrow, the day after, etc... The refund was never mailed. All were untruthful, deceitful and pacifying statements.

Paypal was involved and their several emails and phone messages were ignored.

Over an 11 week period, I made 25 email requests for refund payment. She responded to 3. The 3 responses were lies to make immediate payment, delay tactics, more promises and false assurances. All intentional liesknowing all along she herself did not have the refund money..and knew she was not to send it that day, the next day nor days or weeks later.

I wrote her and bluntly asked why she lies, deceives, makes false promises, ,etc.No response.

 In the 3 responses throughout this 11 week ordeal, I was given excuses of being ill and ill again. An illness precludes a refund??? Initially I was sympathetic. Finally, 6 weeks later on 8/31/10,  I received the third response .We are very short on cash. I will get you refund to you in the next couple of days. That was 6 weeks past and still no refund.

 Being short on cash is their problem and they made it mine. I, too, am short on cash.

When one legally owes money to another and refuses to pay it, they are stealing. Thievery. Giving bullsh*t, false information, empty promises and untruths is deceitful, this is Maggie Baum

CNC Specialty Products was reported to the Utah Division of Consumer Protection. This agency supports the Utah statute of a 30 day refund period. When their contact is ignored, a citation is issued with a fine and the refund still needs to be paid.

I informed Maggie Baum of my intent to file the complaint with the UDCP.no response and then having filed it..still no response.

Be it a valid legal complaint to a state agency or numerous personal demands for refund payment, she just does not care.

I informed her of my intent to post this report on Ripoff.com. She ignored it.

Obviously, she feels her lack of personal funds makes her immune to the legal obligations of paying refunds.

CNC Specialty Products, operated by Maggie Baum (formally Blackburn Machine), is irresponsible and immature in this business transaction.  PayPal and the UDCP concur with this assessment.

 Maggie Baum is all about herself and performs at her own pace: when she chooses to take action.

I let her know that if she didnt have the money, be like other people and go get a job. Or, borrow it from someone and owe them, not me. Simply, to pay her / her companys 2 1/2 month old legal debt.Ignored.

Finally, after stating to make yet further agency reports, I was paid $50 via Paypal. She stated the balance of $60 would be mailed out in 2 days and would provide me with a tracking #. She even asked for my mailing address !!!!! Despite 4 requests for this tracking # over the next 5 day period, none was provided and my requests were ignored. Now, 5 weeks thereafter and still no balance of refund received.

Liewhy would a debtor  make partial payment via electronic transfer and choose to mail the balance???.......and then not mail it !!  When I posed the illogic of her inane statement/intent,..she did not respond.  Obviously, even having the $60 was a fabrication and an attempt to again pacify me. Instead of depositing the money and making a full or another PayPal electronic transfer, she states mailing it with USPO tracking # ???????)  Obviously, the $60 did not exist. Maggie Baum must think people are gullible, unassuming idiots. Clearly, she does not care about anothers financial needs.

Finally, on the last day of a grace period, she phoned me. She profusely apologized repeatedly stating she was sorry for how she treated me, the lies, etc, etc and stated that she did not have the money BUT, was getting International funds the following day and would make an electronic payment via PayPal. More promises. More bullsh*t.

That was 5weeks past.

Here we go again despite new daily emails and phone messages reminding her of now more broken promises and new lies, she ignored these latest requests.

Obviously, Maggie Baum thinks that if a debt or request for that debt is ignored, it will go away or be forgotten.

Their aged website has outdated contact information. And, a Utah State license lapsed 6 yrs ago. Over the years, they relocated a number of times, each time leaving disconnected phone #s.

CNC Specialty Products is an insult to honest people doing business.  Based on the aforementioned factual scenario; they have no moral right to deal with the public.

The company has a pathetic, dishonest and deceitful business posture when it pertains to a refund.