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  • Report:  #976809

Complaint Review: Coachoutletusa-shop.com - Internet

Reported By:
Michele - Chico, California, United States of America
Submitted:
Updated:

Coachoutletusa-shop.com
Internet, United States of America
Phone:
Web:
www.coachoutletusa-shop.com
Tell us has your experience with this business or person been good? What's this?
DO NOT BUY ANYTHING FROM A COACH OUTLET STORE ON THE INTERNET! 

I contacted Coach and they don't have any on-line outlet stores.

I was looking for a new purse when I came across the coachoutletusa-shop.com.  Their purses looked like the real thing and were very cheap at $59.00 plus shipping of $12.00.  I should have know better. 

My first incling that I was dealing with a counterfiet company was when I saw the charge on my bank account and it said the charge was from China!  I immediately e-mailed the company and asked them to cancel my order.  They answered within a few hours and said that it had already been shipped.  It arrived a few days later and was a very cheap and nasty copy, but had an official leather Coach label inside.  I decided to just use the purse even though I didn't like it.  

After two weeks of use, 2 of the three zippers were broken and the shoulder strap conectors broke, which was very annoying as I was carrying it through an airport with various other pieces of luggage.

I have contacted the company 4 times by e-mail and they will not reply.  I have decided to get the zippers repaired and count my losses.



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