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  • Report:  #1373477

Complaint Review: COAL COSMETICS - Internet

Reported By:
STUPID CONSUMER - Edgewater, Maryland, USA
Submitted:
Updated:

COAL COSMETICS
Internet, USA
Phone:
8009820683
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

There is no real company behind these products. No Customer service...no recourse for getting your money back..Just the same run around saying there is nothing they can do, they are so sorry...

The only way to find their phone number, of which there are several, is on your bank statement. However you will need to look for the exact charge as you will not see Coal Cosmetics anywhere, just some made up name as stated previously, along with different phone numbers for each product.

When you call, they will tell you to return the items separately with different RA numbers. When you do not receive your refund, don't bother to call as they will do nothing to help you. I gave them the tracking numbers saying that the items were returned to them a month ago and still they do not know why I have not gotten my refund but there is nothing they can do sbout it and they sre very sorry.

There is no information regarding the company name, phone number, email address on the packing slip when the product arrives, making it extremely difficult to get them to stop sending you the products.

This needs to be shut down immediately, if not sooner. 

Stupid me for getting caught up in this in the first place, howerver i have never seen anything like this before and I purchase almost everything on line since I live in the middle of nowhere.

 



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