- Report: #1373495
Complaint Review: Coal Cosmetics - Internet
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Author Not Confirmed
Why?
Coal Cosmetics
Internet, USA
Phone:
800-958-540
Web:
http://coalcosmeticeyeserum.net/
Categories:
Business Rating:
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Coal Cosmetics The company offered their product as a free trial, then dinged my bank account for $89.00 Internet
After watching an improbably miraculous transformation of a wrinkled face into one that was line-free, I was lured into accepting the offer of a free trial of the magical Coal Cosmetics moisturizer.
The moisturizer rrived, together with eyer repair serum which I hadn't requested. Needless to say, the product did not live up to its billing. Shortly afterwards my bank called to ask if I'd authorized a transaction that appeared on my account.
This was when I discovered that my free trial was going to cost me $89.00 for the moisturizer and $86.00 for the unwanted eye serum. To add insult to injury when I googled Coal Cosmetics to find a phone number, I found out that the same products were available from other vendors for $23.00 and $27.00.
After a heated exchange with Coal Cosmetics by phone I was offered a 25% refund on the charges. Really depressing, though.
