JFrendt
East Brunswick,#2Consumer Comment
Tue, September 11, 2012
I am looking into purchasing a spa again - possibly my third Coast Spa. Because of the purchase I am getting feedback for other brands but wanted to compare feedback to the brand I already own. My Coast Spas have been great, their pumps worked great and I do sit in my spa for about an hour at a time.
I looked into a recall that was on pumps, some were in Coast Spas (just like they were installed in many other spas at that time). It is a problem that they had almost 10 years ago and has been a long time since corrected.
My warranty was from Coast Spas, I am not sure who Mark 5 Spa Service is - it sounds like your dealer or service company. I had to replace some things through the years, which was expected. I had some things that were under the warranty like the LED lights and I had an issue with a drain valve not opening all the way after a few years. My local dealer came out, fixed the issues and I was happy. Once I had to replace a pump after 6 years (also expected) and I had to pay for it - I was given the choice of original Coast parts or aftermarket pump so I chose the Coast pump and I have been using it with no problem for over 2 years now.
I just feel like everyone should have their say - and I guarantee the manufacturer is not on this old site...