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  • Report:  #618725

Complaint Review: Coast to Coast Auto Glass - Internet

Reported By:
fedupwiththesepeople - orlando, Florida, United States of America
Submitted:
Updated:

Coast to Coast Auto Glass
Internet, United States of America
Phone:
4809919889
Web:
www.glassc2c.com
Categories:
Tell us has your experience with this business or person been good? What's this?

DO NOT DO BUSINESS WITH THIS COMPANY!


Even if you -are- speaking to a "representative" of the company... your information and money is not secure. 


As you can see from testimonials/complaints - your repair may not be completed and if it is, it won't necessarily be correct.


Even if you do not do business with this company, they will perpetually knock at your door, become extremely pushy and refuse to leave. 


If you are repeatedly approached or receive more than the occasional visit here's what to do:


1. Report them to the corporate office. The person you want to speak with is Rhonda Jacobson (480)991-9889 x135, (email: [email protected]) tell her what's going on and that you are demanding that their sales people do not visit you again and that if they do you will contact law enforcement and/or the local news.


2. If the problem persists, contact local law enforcement and/or news. 


These people need to be shut down.  


They are currently hiding behind the fact that their local offices are somewhat independent and autonomous but this does not take away their liability.



6 Updates & Rebuttals

fedup

USA
A Televised Report Of This Company.

#2Consumer Comment

Mon, September 19, 2011

Please watch this video:

http://youtu.be/LL5YB90-t9Q


j0vian

spartanburg,
South Carolina,
U.S.A.
They fixed my problem..

#3General Comment

Wed, May 18, 2011

It took a bit of contacting but they did fix my problem and made me happy within a few weeks.


fedup

USA
Insight On Their Name Change

#4Consumer Comment

Sun, March 20, 2011

Just recently, due to all the negative publicity, Coast to Coast Auto Glass is now DNS Auto Glass. I have been in the glass industry for years and though I have never been associated with Advantage Auto Glass, I can honestly say that these are 2 different companies. Coast to Coast Auto Glass, now DNS Auto Glass is nothing more than a scam, manipulating young people to illegally solicit their glass. Their umbrella offices go by various names, but to my knowledge, Advantage Auto Glass goes by their lawful name. By no means am I trying to protect Advantage Auto Glass, but they have been around for years whereas DNS Auto Glass, formerly known as Coast to Coast Auto Glass changes their name frequently due to their questionable methods.  


JSigona

United States of America
FUNNY HOW RUMORS START

#5UPDATE Employee

Wed, March 16, 2011

My name is Justin Sigona and I head up

Advantage Auto Glass in South Carolina and previously in Arizona. You

can contact me at 843-588-5559.

How is it that Rip Off Report

says that they don't allow rumors on the site, and that's all that is on

here? When it comes down to it, Coast to Coast is a company that

Advantage Auto Glass does not associate with, has never associated with,

and will never associate with. Advantage Auto Glass has been around

longer than Coast to Coast. If Coast to Coast happens to use the same

marketing plan that Advantage Auto Glass uses, so be it. And if certain

people are not bright enough to realize that there is a difference

between the two companies, then Advantage doesn't want them as

customers.

To address the Consumer Comment #1 about Jon Wright, as stated by

"j0vian" in Spartanburg. He believes that Coast to Coast has changed

their name to Advantage Auto Glass. I assure you "j0vian" that Coast to

Coast did not change its' name to Advantage Auto Glass. Advantage Auto

Glass is their own company and has never and will never change their

name and will never have someone else change their name to ours. It

hurts me to say this, but Jon Wright was a Sales Rep for our company.

After looking into certain questionable actions taken by Jon Wright, for

the good of the company and our customers, he was let go. If there is

something that went wrong with your install or if there is something

that needs to be corrected, I do greatly apologize and would like for

you to contact me personally at 843-685-6335 or 843-588-5559.

Now to address Comment #2 by ex-employee "Shawn" in Charlotte. Shawn

you have never worked for Advantage Auto Glass. You may have worked for

Coast to Coast. If your comment is aimed at Coast to Coast, then I

agree and I urge everyone to do the same. But, just for the record,

Advantage Auto Glass has never worked in Charlotte and has only had one

employee named Shawn, which was only with the company from November 2010

to December 2010.

So to sum everything up, we down here at Advantage Auto Glass would

appreciate it if everyone stop associating us with Coast to Coast. If

there is an issue you have with Advantage Auto Glass, we accept full

responsibility and will do everything we can to correct the problem. One

of our main concerns is keeping as many of our customer as happy as

possible. But as anybody who has owned a business or worked in a

business knows, not everyone who you work with will always be happy. Out

of the little less than 2 years that we have been in Myrtle Beach and

the thousands of customers that we have helped, to only have a handful

of people that were unhappy is a good reflection on the work we do. And

if there is anything that anyone in the future needs, don't hesitate to

contact any of the phone numbers listed in this statement.

Justin Sigona

Head of Operations - East Coast

Advantage Auto Glass


Shawn

CHARLOTTE,
North Carolina,
USA
A Solution To The Problem

#6UPDATE EX-employee responds

Sun, October 31, 2010

If you feel you have been a victim of this company, then help others by filling out the on-line complaint form with the Secretary of State. With enough valid complaints, the state will have to step in.


j0vian

spartanburg,
South Carolina,
U.S.A.
Now Doing Business as Avantage Auto Glass in Myrtle Beach SC

#7Consumer Comment

Thu, August 19, 2010

They Got me as Well. They are Now Doing Business as Avantage Auto Glass in Myrtle Beach SC.

sales Rep Jon Wright 646-812-6775

pheonix arizona office 480-892-7633

They came by door to door selling windsheild replacements.

They put the wrong windshield in my car and i cant get them to correct the problem.

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