I was told that my shoe would be exchanged if I went home and brought them in.
I did that no problem.
Then I was refused an exchange !!
I was stressed and inconvenienced for no reason.
I begged for some cooperation.
Manager didnt want to know.
I wrote to CEO and got a call from their offices.
They were rude and arguing over a few dollars.
for a multibillion dollar company to argue in that manner was shocking.
I have begged assistance from the CEO and tweeted countless times.
They have adopted to ignore me.
I have maintained polite and courteous protocol at all times with them
I recommend dont shop at this store because when you need help - they wont help you
and you will have wasted your money