- Report: #916053
Complaint Review: Colonial Home Warranty - Internet
Reported By:
sue -
, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Colonial Home Warranty
Internet, United States of America
Phone:
877-313-0001
Web:
www.colonialhomewarranty.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Colonial Home Warranty Never Helped Me. Was always negative on the phone. Never helpful. Waste of money. Don't use this company! Internet
I had an air conditioner problem and the company Colonial sent out wanted to do 1200 dollars of repair. Colonial turned it down because they said i didn't maintain my air conditioner. I spent 45 dollars on that. Then i called another company and he fixed it and said i didn't have a problem , just keep my air at 70 degress and above . It has worked for 11 months. Now i had it fixed , it needed some parts and the bill is in review with Colonial for over a week . They are trying to deny it . I also had my unit maintained so they can't say it was due to that.
Everytime i call them ( 3 times) the first thing they say is " that's not covered" , not can i help you or anything positive . Very negative company .
Now i have a leak from my shower and i can't get a straight answer from them concerning what will be covered . Extremely bad customer service and they set out to try to deny every claim and not be helpful whatsoever. I paid over 300 dollars for this policy and have been denied once and their trying to deny my other emergency claim . Very frustrating company and i would NEVER USE THEM AGAIN.
I don't usually write anything about people but they should shut down and not Rip People Off.
thank you
Everytime i call them ( 3 times) the first thing they say is " that's not covered" , not can i help you or anything positive . Very negative company .
Now i have a leak from my shower and i can't get a straight answer from them concerning what will be covered . Extremely bad customer service and they set out to try to deny every claim and not be helpful whatsoever. I paid over 300 dollars for this policy and have been denied once and their trying to deny my other emergency claim . Very frustrating company and i would NEVER USE THEM AGAIN.
I don't usually write anything about people but they should shut down and not Rip People Off.
thank you
