This home warranty service is completely useless. They use every possible excuse to deny homeowner claims. Although I had several claims while a member, they never paid for the repairs for a single one. The last time I made a claim, they told me that the policy was cancelled for non-payment. I told them I never received any notification of this. I got a new credit card replacing the one I had on this account and I would gladly have given them the new credit card number if I had only known that it was an issue. They claimed they sent an email just 3 days ago, which I never got. I asked them to reinstate the policy and they said no. Total waste of money!
Tim
baltimore,#2REBUTTAL Individual responds
Thu, March 27, 2014
This company is completely a scam. I made several claims in past weeks, and never got a singal approval. They always made a reason to deny. Their phone is out of service as well as website (cannot log in) since last week. I just wondered how we can sue this company,and get money back. Any suggestions?
Thanks.