Colorado River Adventures
Parker,#2UPDATE Employee
Sat, March 23, 2013
First of all I would like to state that because I do not have a name, I cannot address this complaint with specifics. So, I will address it in general terms.
I see that you understood the initial terms of our marketing offer. That being said, you should also understand that our trial (and free I might add) membership is a limited rendition of our full membership. Of course, we cannot offer for free the same membership privileges we give to our dues paying members. It is however a legitimate limited membership. We have hundreds of people, like yourself, who have opted not to purchase and who make use of the same membership you were given. I am sorry it was not to your expectations.
There is a point in every presentation that you are asked to purchase. After two hours and forty-five minutes it probably was time. You state your answer was no; that you were given your gifts and that was that. You also state you were stunned. Did you expect to be high pressured?
The gas rebate certificate you were given is just that, a rebate. As with all rebates, you are expected to follow some guidelines and then you receive your compensation. We fulfill this rebate ourselves to the tune of over $200,000.00 per year. Follow the steps and you will get your money.
I am not sure why you called the corporate office, or why you are complaining. You booked a presentation, attended, said no and received your gifts. If you wanted to buy you would have said YES!
Papa Mo
California,#3Consumer Comment
Thu, February 09, 2012
I happen to be a member of CRA...and I think you were looking for one little reason NOT to buy. Let's face it, if you really wanted to become a member and enjoy CRA's campgrounds you wouldn't have "thrown the baby out with the bathwater."
I, too, got my first taste of CRA through our visitation of the Cherry Valley "resort." I'd be the first to agree with you that the Cherry Valley campground is nothing to write home about -- but we live only about 40 miles away, so it actually makes a nice quick getaway. Truth be told, it's our least favorite in the system...but, like I said, we actually use it more than the others (we both still work) because we can get away and spend time there...together...alone. There's something to be said for that.
Our favorite CRA park is KQ Ranch down by Julian, CA. Next would be the Havasu Springs Resort...gorgeous!
I'm sorry you wouldn't allow yourself the flexibility of how to get the $100 freebie -- or at least let it become the deal-breaker. As far as their not allowing you more flexibility as to how to visit other parks...if you were a member, you'd appreciate what they are doing in this matter. There are, and should be, benefits to being a member.
Now, we are anxiously awaiting the Pismo Beach cabins! We've added them to our membership and can't wait for a relaxing stay up on the Central California Coast. So far, we enjoy all that CRA has to offer.
Organic Gardening Forum
Kansas City,#4Consumer Suggestion
Thu, May 07, 2009
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