- Report: #967679
Complaint Review: Colorado Technical University Online - Colorado Springs Colorado
Reported By:
Claire -
Quakertown, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Colorado Technical University Online
4435 North Chestnut Street Suite E Colorado Springs, 80907 Colorado, United States of America
Phone:
866-813-1836
Web:
https://campus.ctuonline.edu
Categories:
Business Rating:
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Colorado Technical University Online CTU Online It seems they manipulate personal financial information; and increase tuition payments just as graduation looms near. Colorado Springs, Colorado
When a student commences at CTU Online, the Financial Aid department will gather all information, set up loans - which are mostly unsubsidized loans; and make arrangements for students to cover a portion of the tuition with Visa/Mastercard payments; which then is naturally revised each year with new FAFSA information -etc. That is all fine and well; what is not sitting well with me is that five days before I was to start my very last class; requests were made for an IRS transcript, W-2s, and other financial information. Two days before my last class; starting October 8th and ending November 14,2012; and with two payments left of $499.00 - I was charged an additional $2,563.00. The explanation I was given was never straightforward or clear at all. My payment plan was drawn up in January 2012; and FAFSA information was submitted March 2012. I was never contacted by financial aid until October 2012; and was informed then that financial aid documents are reviewed and submitted in June or July. I also requested all payments made by me and from loans to be sent to me - and only my personal Visa payments where. I also requested that a detailed explanation of what occurred that tuition was increases during my last 5 weeks at this school - and I am still waiting. I am not sure if this is common place - however it just does not feel right.
