David
Huntington Beach,#2Author of original report
Sun, April 18, 2004
I did some investigative work and found the phone number for this companies headquarters. I called them in September 2003 and they directed me to a woman who took my info and said she was very sorry and a check would be in the mail. Big surprise, it never came. So in January 2004 I went in to the Frys and talked to the Customer Relations Supervisor Samantha about this whole ripoff. She was very nice, and explained that Fry's had a big problem with Columbia not honoring the rebates. She handed my case off to Paulina who apparently was in charge of collecting from Columbia on behalf of Fry's customers. To my surprise, I finally received my rebates in the form of four $25 checks in late February. Oh, and yes, the checks didn't bounce. This nightmare ripoff report is finally closed, but I still lost a great deal of time and effort. Never again! A big thank you to Fry's for finally owning up and collecting from these crooks.