- Report: #511087
Complaint Review: Comast Cable - Internet
Reported By:
Mad a$ Hell -
West Palm Beach, Florida, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Comast Cable
comcast.com Internet, United States of America
Phone:
800COMCAST
Web:
Categories:
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Comast Cable COMCAST'S DECEPTIVE BAIT AND SWITCH SALES Internet
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May 30th a Comcast tech came to hook up my cable for a 12 month digital cable promo that included HBO. I have a receipt and everything. Yesterday I called Comcast, when I realized that my HBO was not working. They claimed that I was suppose to sign a contract that I didn't know was coming in the mail, and since I didn't, they moved me to a six month promo. By the way, they took me off the six month promo one month early. I am currently on the regular contract rate. They are dishonest, and apparently banking on people losing their paperwork. Not me, not today!
Mad a$ Hell
West Palm Beach, Florida
1 Updates & Rebuttals
Philadelphia,
Pennsylvania,
U.S.A.
Pennsylvania,
U.S.A.
Dont know about the contract but...
#2Consumer Suggestion
Tue, October 20, 2009
comcast bills a month in advance so IF they did place you on a 6 month Promotion it would be correct since you probly just recived the bill and its not due till maybe early november. if you look on the bill itself it should have a billing date and i can bet you the billing end date is on or after the 30th of november, which is 6 months after May 30th.... as for the contract im sorry to her that but comcast is great service here in Philly i pay about 170 for my services and im NOT on a promotion i feel its worth evey monthly penny.
