- Report: #1373427
Complaint Review: Comcast Xfinity - Oak Brook Illinois
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Comcast Xfinity
3041 Butterfield Rd # 101 Oak Brook, 60523 Illinois, USA
Phone:
2152861700
Web:
Comcast.com
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Comcast Xfinity Al Tenneson supervisor customer service strategy and operations. Hilda Toscano Executive care manager. Larretta Banks Toilet Bowl Cleaning Lady Liars, Cheats, Frauds, Thieves, Scam artist's, Con Artists, Pure Scum ! Deceptive business practices Oak Brook Illinois
Al Tenneson, Larretta Banks, Hilda Toscano and Joe Browning the Area Vice President COWARD. Are all organized criminals that I caught Ripping me off on my cable bill several times. I have recorded conversations to back up my story of their last caper they pulled. These low life scumbags lie cheat and steal from comcast customers so much they Don t even know what to say when you call them out on it with a recorded conversation. I was promised my bill would be reduced from 181.00 a month to approximately 160.00 When I told them to pull their own tape or listen to my recording they just replied that my bill will not be the promised amount. Larretta Banks is such a ignorant nasty ugly woman to deal with. And Al Tenneson is a piece of scum! Hilda Toscano or High Powered Joe Browning Don't even have the class or decency to call a customer back. They simply use their cronies to do the dirty work. Every person I mentioned above needs to go to prison for the rest of their lives for the crimes they commit daily on the poor customers they beat out of money. This is why the state of Washington, attorney generals office is Prosecuting Comcast Xfinity. Comcast is rated as the most hated company in America on the internet. Ripoff Report has so many complaints like mine i can't believe there's not more immediate action being taken by are wonderful justice sysem that caters to the rich and powerful. How do these maggots get away with what they do I'll never know. I have only been a comcast customer since September 2014 and these bandits have been robbing me ever since. I now have AT&T and will never go back. I would like to one day see these people rotting in jail. Especially Nasty Lorretta Banks. She's a real POS ! I'm sure her kids will grow up to be just like mommy, robbing, stealing, and thieving.
1 Updates & Rebuttals
Jeannetta
CHICAGO,Illinois,
United States
Similar situation
#2General Comment
Tue, October 01, 2019
I went thru a similar situation and thank you for sharing this i thought I was alone. This man Al Tenneson is mean as hell and corporate doesn't do anything. They do all stick together they told me that over the phone.
My area used to have a lot of outages and I would get credit. My service was out more than in. In Dec i got a call from Al and he sent a team out to my unit. They didn't have all the tools they needed so they had to return a week later.
He told me that I can't get credit for anything unless it's out over 4 hrs. He went into my account and reversed $400-$600 total on my past bills and it made my balance high as hell. And he audits my account every month for no reason.
I don't know him never met him but he acts like he has a personal vendetta against me and I refuse to talk to him . I feel like I'm being treated like a child what kinda customer service is that. I hate when they send techs out here because he will call me and personally say that if they don't find anything wrong it's gonna be a $75 charge.
This is the only company we can have . It sucks. He's not gonna kept treating me like I'm a piece of sh*t. He will personally leave notes on my account staying that I can't get a extension, payment arrangement, or credit without calling him.
I'm not talking to him he's a bully and I refuse to deal with that. He doesn't try to help customers. I don't know if he's prejudice or what I'm not taking it anymore. Comcast doesn't do anything to him for treating customers that way.
I hope others share their stories he tries to intimidate people he wouldn't give me a payment plan recently. I don't want him being able to touch my account at all. No one is gonna make me talk to him I don't know who the he'll he think he is.
