- Report: #1171174
Complaint Review: comcast - Nationwide
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Author Not Confirmed
Why?
comcast
Nationwide, USA
Phone:
1800comcast
Web:
N/A
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Business Rating:
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comcast ripoff / lies to costumer san jose califorina
I had comcast come out to put in a bundle service and the tec who came out really did not know what he was doing! He locked my computer and put a block on my TV and never gave me the phone number for the land line! He also put me on a inernet line that lock up every thing this was going on for over a year! they told me that it was the modem and box so I took and changed them! It was still going bad! So they told me it was my tvs and vcrs were to old! I bought new ones the black box on the tv was gone but service still went off and the computer had to go to shop to be wiped of the password the thec put on cost me 100.00 to fix had to call my cell phone to get phone # this is a bad thing to happen to any one ! I called and talked to a thec who told me the troble was that the person who did the service call put me on a gov chanel! He also told me that if they seen my service running there I would be fined! he changed my chanel and the tv worked better the internet was better too! He told me to talk to the billing to get a refound and he sent me on a gosse chase they hung up on me and sent me too colections my bill was in good standing and they passed me around for a good 45 mins!
I talked to a superviser who told me they owed me to much money to refpound so they would give me a package and send a thec out to fix the things that were wrong at NO charge ! the thec came to my house and did nothing no tools or paper for call ! So I called comcast and told them he didn't do the job the told me they would send a thec in 30 mins ! He never showed he told them he came to my house a peach and white house its funny there are no peach and white homes on my block! So again I called the told me they would send another thec and would call to make sure he came! the thec came and put the code in the remote three days I had to wait for a code to be put on then I got billed 35.00 for that I was told NO CHARGE they messed up and was making me pay for services I was not getting they found the problem july 27 and aug would have been a year they need to be more careful how they do costmer dealings they need to pay back the money paid they lied to me and I thhink THEY SHOULD PAY FOR THE TIME I WAS NO GETTING SERVICE ! ANITA C SAN JOSE CA
