- Report: #1142485
Complaint Review: Comcast - Nationwide
-
Author Not Confirmed
Why?
Comcast
Nationwide, USA
Phone:
1-800-934-6489
Web:
www.comcast.com
Categories:
Business Rating:
(0)
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Comcast Xfinity Rips off people Atlanta, Georgia Corporate office Nationwide
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Want to know how shady Comcast is? Go ahead---read on.
I try to say nothing ugly about companies. But I JUST GOT a call from a COLLECTION agent telling me that I owed you guys nearly 400$ for unreturned equipment and a past due bill. First, I had no last bill, because it was paid in full. When I told Comcast to cut the services off, it took them 3 weeks after we'd actually moved to cut it off (because we left MS for TX)! Then, when we got here to Texas, I tried to return the equipment to a local office. After waiting nearly 30 minutes to talk to someone at a LOCAL OFFICE, I was told they wouldn't accept the equipment and I had to return it to MS. They didn't offer me a box, they didn't offer me s**t. I call Comcast to SEND ME A BOX and they said they would. I NEVER GOT the box. It isn't my responsibility to hound you to send me a box for YOUR equipment.
Now I get a call saying this is in collections!?! You've GOT TO BE KIDDING ME! Not only that, we were without services about 1/2 of the time for nearly 9 months straight because of incompetent installation techs. COMCAST'S wiring, NOT MINE was screwed up every. single. time. they had to come out. I was charged 2x for visits and the other 5-6 I had to complain to get someone to come out and I also had to call corporate offices! In total, Comcast got $1083.12 from me for 9 months.
You guys were in breach of contract the ENTIRE TIME I had services with you. Comcast provides awful service. Their billing department is ridiculous. No, I don't want to talk to you, no I don't need your d**n email. No I don't want you to call me. I'm NOT paying the bill and this may go on my already shitty credit, but you STILL won't get a single red freaking cent from me and I will tell every single person I know to stay away from Comcast. And considering we travel all over the US 365 days a year, that's going to be a TON of people!!!!
