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  • Report:  #1397482

Complaint Review: Comcast - Philadelphia Pennsylvania

Reported By:
Guardian - Chatham, Virginia, USA
Submitted:
Updated:

Comcast
1 Comcast Center Philadelphia, 19103 Pennsylvania, USA
Phone:
(215) 286-1700
Web:
http://www.comcast.com
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Comcast/Xfinity has been overcharging local consumers of their internet/tv bundle packages, by selling consumers speeds of up to 150mbps, but only actually giving consumers speeds way below that, barely 50%-60% at any given time, day or night.  I have been running speed tests through a third party UNBIASED site, and the results are disturbing.  This is not just myself suffering with this fraud issue, as I have spoken with many other local Comcast Consumers... and their suspiscions are the same, they are experiencing the same exact issues with slow internet on large speed packages constantly, and none of whom I have spoken with were ever allowed to use any other testing method except for Comcast/Xfinity's own TUNNELED FLASH test.  Here is a link to my latest tests.... which reflect the exact speeds I have actually been getting since service was installed and activated at my residence in March 2017.  Please note that I have been paying for the 100mbps Internet Package, and have had technicians to my house 4 times, and my speed drops back down to this within 48 hours after every service call:  http://testmy.net/quickstats/Data_Addict



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