- Report: #997240
Complaint Review: Commerce Payments - Hewlett New York
Reported By:
stardustneclipse -
Springfield, Missouri, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Commerce Payments
1465 Broadway Hewlett, 11557 New York, United States of America
Phone:
(888) 640-8472
Web:
http://commercepayments.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Commerce Payments Empire Payments; Merchant Accounts/ Carolyn Gomez, The company has processed multiple unauthorized bank debit Hewlett , New York
Last August I began the process of setting up a merchant account. Long story short it was a nightmare of hoops to jump through. 6 weeks later I had multiple charges on my checking account, penalty fees for not using my cc machine ($-19.95), high insurance charges (-$79.00) on actual cc machine (which were never disclosed to me), all the while I have yet to have my account approved or even receive the credit card machine itself. I at this point decided to cancel my account with them and fight for my money back. I didn't feel safe having them handle my money. I have a very hard time reaching anyone and believe my phone number is blocked as I can make multiple attempts to call with no response or returned calls.
However, if using a friends phone or I have another person call, they answer right away. One month later from cancellation, November 1st I received my refund and cancellation info. December 4th I have a -118.00 charge and a -19.95 charge. I have yet to have my calls returned or someone answer to actually speak to about my situation. I have also experienced multiple overdraft fees due to my account being charged without my knowledge.
However, if using a friends phone or I have another person call, they answer right away. One month later from cancellation, November 1st I received my refund and cancellation info. December 4th I have a -118.00 charge and a -19.95 charge. I have yet to have my calls returned or someone answer to actually speak to about my situation. I have also experienced multiple overdraft fees due to my account being charged without my knowledge.
