- Report: #38641
Complaint Review: CompUSA TCA Fulfillment Inc. - Marlton New Jersey
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CompUSA TCA Fulfillment Inc.
CompUSA, Eastgate Plaza Marlton, New Jersey, U.S.A.
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CompUSA, TCA Fulfillment mail-in rebates rejected Marlton New Jersey
My fiancee and I purchased a laptop computer/software bundle with significant mail-in rebate submissions (about a dozen different rebates of various amounts - some up to $150) totalling several hundred dollars from CompUSA.
The total purchase of about $2,300 was paid with my fiancee's credit card. We are one household.
I took care of the substantial paperwork (filling out all the forms, cutting off UPC codes from packaging, copying the sales receipts, writing individual envelopes, identifying the item on the receipts etc. etc.) and submitted my name and signed all forms as well.
The company administering the rebates, TCA Fulfillment, Inc., has notified us per email and on the phone, that our rebate sumissions have been rejected! One "reason" is that the rebate was "transferred". However, my fiancee is not allowed to re-submit the forms.
Another "reason" stated is that "the purchase was not during the rebate period"!!!
Andreas
Haddonfield, New Jersey
U.S.A.
The total purchase of about $2,300 was paid with my fiancee's credit card. We are one household.
I took care of the substantial paperwork (filling out all the forms, cutting off UPC codes from packaging, copying the sales receipts, writing individual envelopes, identifying the item on the receipts etc. etc.) and submitted my name and signed all forms as well.
The company administering the rebates, TCA Fulfillment, Inc., has notified us per email and on the phone, that our rebate sumissions have been rejected! One "reason" is that the rebate was "transferred". However, my fiancee is not allowed to re-submit the forms.
Another "reason" stated is that "the purchase was not during the rebate period"!!!
Andreas
Haddonfield, New Jersey
U.S.A.
2 Updates & Rebuttals
Sales Person calculated with and "pulled" outdated rebate forms
#20
Thu, December 19, 2002
I double-checked the one rebate rejected due to the purchase date and found out that I was ripped off. The CompUSA sales rep had included this rebate ($30) in the deal and the scam never occured to me because the shelf was labelled likewise.
correct city: Mount Laurel, NJ
#30
Wed, December 18, 2002
The actual location of the Eastgate Mall is in Mt. Laurel, NJ.
