- Report: #830882
Complaint Review: Condomman.com - Valencia California
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Author Confirmed
Why?
Condomman.com
28526 Constellation Road Valencia, 91355 California, United States of America
Phone:
661-402-2906
Web:
http://www.condomman.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Condomman.com greenweb properties Won't respond to inquiries, Have not recieved order after 2 weeks Valencia, California
I placed an order on Jan 15 with condomman.com.
I even paid extra for priority shipping which their website clearly states 3-5 business days.
I received an email the next day claiming my order was shipped, I was not given a tracking number though like their website promises. I also received a second email shortly after stating that my order was modified due to one of the products I ordered being on back order.
Here it is 1-29-12, which is 14 days after i placed my order and I still have not received it or any further communication from the company.
I have tried to contact them with the form on their site, no response but i don't even get a confirmation that it was sent. I tried sending them a fax but the fax number listed did not work. I sent an email to the one that told me about my order being modified yesterday, but still no response almost 24 hours later. They claim to have 24/7 support so there's a problem.
I feel that I have been stolen from and if I don't receive my order soon (like within the next couple days) I will be doing a charge back to get my money back, I will give negative reviews in any way possible including the BBB and then I will take my money else ware to a company that actually cares about their customers, even if I have to spend more. This kind of service is un acceptable.
By the looks of things I'm not the only one with the exact same problem.
I even paid extra for priority shipping which their website clearly states 3-5 business days.
I received an email the next day claiming my order was shipped, I was not given a tracking number though like their website promises. I also received a second email shortly after stating that my order was modified due to one of the products I ordered being on back order.
Here it is 1-29-12, which is 14 days after i placed my order and I still have not received it or any further communication from the company.
I have tried to contact them with the form on their site, no response but i don't even get a confirmation that it was sent. I tried sending them a fax but the fax number listed did not work. I sent an email to the one that told me about my order being modified yesterday, but still no response almost 24 hours later. They claim to have 24/7 support so there's a problem.
I feel that I have been stolen from and if I don't receive my order soon (like within the next couple days) I will be doing a charge back to get my money back, I will give negative reviews in any way possible including the BBB and then I will take my money else ware to a company that actually cares about their customers, even if I have to spend more. This kind of service is un acceptable.
By the looks of things I'm not the only one with the exact same problem.
