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  • Report:  #1217805

Complaint Review: Condor Gaming SRL - Internet

Reported By:
Anji - BEAU BASSIN, Other, Mauritius
Submitted:
Updated:

Condor Gaming SRL
Internet, USA
Web:
http://condor-gaming.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I responded to an ad on a freelance website and they contacted me. They seemed very legitimate at the beginning.

We had agreed that I would begin with 20 hours of work with a pre-defined schedule and would move to full-time towards January depending on their workload. 

Over the months, unscheduled meetings and unbilled time started increase. They even got angry when I did not respond despite not being scheduled to work. They would send 10-20 messages/emails during the days that I did not work and reprimanded me for not responding outside of my shift.

Towards mid-February, the employer started to become rude and agressive, I let it pass as I was assuming it was due to a culture and language difference. However, I did confront them on February 27th stating that I no longer wished to work for free and would also appreciate that they respected the non-working days .

They ended my contract the next day,informing that they could not abide to my "conditions " and would pay me around the usual time. 

According to the contract which they, themselves made me sign, all payment would be made within 15 days of the end of the month.

Please see below the extract of the contract clause

"Fees will be paid on a monthly base per bank wire, within 15 days after a month has been ended."

I followed-up on them on the 13th on March and told me I was misinformed and I am supposed to be paid around this date and would require a few extra days. I was assured that they were not experiencing any technical issues and it was just a matter of making a simple transfer.

I have sent several emails politely requesting a follow-up but the emails have been ignored and and transfer never made.



3 Updates & Rebuttals

Marshysarah

Croydon,
Florida,
USA
You are 100% right

#2UPDATE EX-employee responds

Mon, June 26, 2017

Condor Gaming brands wow, what a joke – Whilst working for them I found out they store all their client information such as passports, credit cards, bank statements and all other sensitive information in drop box files. The employees work on their own personal laptops which are not encrypted. They do not appear to be PCI Compliant and it worries me that they may not be showing due diligence where it is legally required. They seem to create test accounts where if you have won a lot of money they log into your account so it appears that more than one IP address is associated with the account, of course this is against their terms and conditions so they then freeze the account and we lose our winnings, incredible isn’t it.  

 


CondorGaming

Alabama,
Malta
This complaint has been made through complete fabrication of facts

#3UPDATE Employee ..inside information

Tue, August 30, 2016

First of all, this report is not a version of facts and moreover, full of lies.

As a first, without going into too much depth about the circumstances, we will point out that the reasoning behind ending the contract was based on the fact that we found an unreliable, irresponsible and unprofessional worker, who was not suitable for our Company and our business.

Secondly, as admitted in the update later, the payment was 100% completed. It is a fact, however, that the disputed payment was performed 2 weeks later than normally.

Now, looking at the time the report was posted, 24th of March 2015, and the update made on 25th August 2016, one can immediately see that, not only as a professional but also as a person, this character is completely irresponsible and unprofessional. Putting aside all other false statements, which have been made in the report.

And as a third, even in the update itself, there are deceptions again. There has been clear communication during the period of the delayed payment, which included the reason for the delay. And yet again, the reason for delayed payment was not caused by us. We have a strict, internal policy which requires that all working hours are up-to-date at all times and, moreover, made available for us to confirm. Furthermore, hours accumulated for the previous month must be submitted by the 1st of the following month. Both of this was not fulfilled.

1. There was no updated tracking of the worked hours during the month.

2. There was no sheet made available with the worked hours on the 1st of the next month.

We have sent several notifications about this. Once the worked hours were finally received, the date of regular payments was too close by to have the payment inserted into the regular batch. Furthermore, we did need the required time to verify the noted hours – as we normally do with all company employees.

For the above reasons, of which we have been informing the complainant multiple times via email and skype, the payment was 2 weeks late.

To conclude, being unpleasantly surprised with this kind of report about our Company that treated you fairly and in accordance to your signed contract, seeing the report coming from you, somehow turns out not to be such a surprise after all. It is a mirror of who this person is, and what this person is about, plus an actual breach of contract.


Update

#4Author of original report

Thu, August 25, 2016

The client eventually paid me after a few weeks without any explanation to the delay.

 

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