- Report: #896442
Complaint Review: Condor Moving Systems - Arlington, TX 76011 Internet
Reported By:
Phil D. -
Las Vegas, Nevada, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Condor Moving Systems
1031 Ave G Arlington, TX 76011, Internet, United States of America
Phone:
817-701-1580
Web:
www.condormovingsystems.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Condor Moving Systems Amit Gal, Jesse, JR Condor Moving Systems - Fails to deliver on promises & damages items, Internet
Report Attachments
We just received our belongins from Condor Moving Systems in our move from TX to NV on 6/11/12 and it was one of the most aweful experiences from start to finish that we have ever been through. We wanted to utilize a moving company for the first time due to large workout equipment and other furniture that would be better moved long distances by professionals. In summary, they will tell you anything you want to hear to get you signed up, and then state it is not in the contract when asked about it.
They tell you your belogings will be packed on an 18 Wheeler from the beginning and then show up in a 26 foot truck that cannot hold everything even if you provided them all the detailed measurements prior. They do NOT use their own equipment as promised. The truck that was initially loaded and the truck that delivered our belongings were all rented...Not owned by Condor. The gentlemen who was the driver at the time of delivery was not a Condor Employee and worked for All You Can Move which was who the truck was rented to as I took pictures of the truck and DOT registration.
They showed up to deliver our belongings 7 hours late. (Was contacted by them to say between 9am & 12pm and they showed up at 7pm due to mechanical problems with the rented truck) They did keep us informed during this time delay though.
When they finally did arrive, the truck did not have a power lift as promised and some of our boxes were crushed and mangled along with plastic tubs busted out from excess weight applied on them. One chair had a leg completely broken off and rollers missing off of others. Computer Hutch missing bottom railing and will not set level...Workout equipment plastic covers cracked or missing and other various nicks & dings on furntiure. Bottom line is that the items were not taken care of.
Four of our boxes did not even make it and were lost. When these boxes were not accounted for after checking off each box unloaded from the inventory sheet they provided and made while loading up the 18 Wheeler, the reply from the driver/person in charge was "Well, only losing 4 out of 182 isn't too bad is it???" The contract was to deliver all of our belongings...not some of them. The driver wanted us to sign off on the paperwork even though the four boxes were no where to be found...we refused.
The person in charge at corporate, Amit Gal, is condescending and everything that occurs is your fault because you did not call
him... Not because his crew/team did NOT perform well. They even mislead the moving team they hired in NV and told them the load weighed less than it did. What was supposed to be a positive experience was made into a nightmare by Condor. The team of Amit, Jesse and JR at Condor are professionals.... at lying, deceiving and misleading, but surely not at moving.
They tell you your belogings will be packed on an 18 Wheeler from the beginning and then show up in a 26 foot truck that cannot hold everything even if you provided them all the detailed measurements prior. They do NOT use their own equipment as promised. The truck that was initially loaded and the truck that delivered our belongings were all rented...Not owned by Condor. The gentlemen who was the driver at the time of delivery was not a Condor Employee and worked for All You Can Move which was who the truck was rented to as I took pictures of the truck and DOT registration.
They showed up to deliver our belongings 7 hours late. (Was contacted by them to say between 9am & 12pm and they showed up at 7pm due to mechanical problems with the rented truck) They did keep us informed during this time delay though.
When they finally did arrive, the truck did not have a power lift as promised and some of our boxes were crushed and mangled along with plastic tubs busted out from excess weight applied on them. One chair had a leg completely broken off and rollers missing off of others. Computer Hutch missing bottom railing and will not set level...Workout equipment plastic covers cracked or missing and other various nicks & dings on furntiure. Bottom line is that the items were not taken care of.
Four of our boxes did not even make it and were lost. When these boxes were not accounted for after checking off each box unloaded from the inventory sheet they provided and made while loading up the 18 Wheeler, the reply from the driver/person in charge was "Well, only losing 4 out of 182 isn't too bad is it???" The contract was to deliver all of our belongings...not some of them. The driver wanted us to sign off on the paperwork even though the four boxes were no where to be found...we refused.
The person in charge at corporate, Amit Gal, is condescending and everything that occurs is your fault because you did not call
him... Not because his crew/team did NOT perform well. They even mislead the moving team they hired in NV and told them the load weighed less than it did. What was supposed to be a positive experience was made into a nightmare by Condor. The team of Amit, Jesse and JR at Condor are professionals.... at lying, deceiving and misleading, but surely not at moving.
