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  • Report:  #1233280

Complaint Review: Consolidated Smart Systems - Gardena California

Reported By:
Crate- - Thousand Oaks , California, USA
Submitted:
Updated:

Consolidated Smart Systems
620 W 135th st Gardena, 90248 California, USA
Phone:
18669543434
Web:
Locu.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 In short, I was sold a premium service for a year and figured out I was paying for nothing. I was sold a high speed internet package at a premium price of 24.99 a month. The basic package is 14.99. After paying for the high speed internet for a year I discovered the building was not wired properly to deliver high speed internet. I was receiving the lower threshold speeds of the BASIC package and paying premium rates for a year. I called and brought this up and was not disputed- three changed my future bills to the price of the package I had actually been receiving. I was never reimbursed for the overcharges and told to buzz off. THEN- I begin receiving huge bills from my building for a service fee of $75 and a bunch Of cable and utility bills. I pay for a few months before realizing I'm payin 2 sets of bills. Consolidated Smart Systems had accidentally shut off my utilities and cable instead of a persons who had moved out of another unit. We both are apartment 207 but in different buildings. I was then billed by my building since they keep the services on and charge you( luxury suits). Also I'm still paying my own bills to Consolidated Snart systems since they only physically shut off the services and did not turn off the billing . I payed 2 sets of bills for 6 months and $450 in convinience feed and an untold amount since in interest do to my decrease in credit score. It took me 6 months of calling to get the problem addressed. I was never refunded- I have asked for financial restitution and been told off. I want to die but I need to reach a person to serve and the buildings a fortress- I also don't know how to do this- any tips ?



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